Nursing homes › Massachusetts › Life Care Center of Merrimack Valley
80 Boston Road, Billerica, MA 01862 · 9786672166 · 124 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 4.09 (Massachusetts median: 3.71). RN hours: 0.71. Weekend total: 3.59. Nursing staff turnover: 39%.
All-time on record: 27 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-23 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2026-05-18 |
| 2025-12-10 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2025-12-26 |
| 2025-12-10 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2025-12-26 |
| 2025-12-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-12-26 |
| 2025-12-10 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Health | corrected 2025-12-26 |
| 2025-08-14 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | complaint | corrected 2025-09-05 |
| 2024-12-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | H | complaint | corrected 2025-01-02 |
| 2024-12-04 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | H | complaint | corrected 2025-01-02 |
| 2024-12-04 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | H | complaint | corrected 2025-01-02 |
| 2024-12-04 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | G | Health | corrected 2025-01-02 |
| 2024-12-04 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | complaint | corrected 2025-01-02 |
| 2024-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-01-02 |
| 2024-12-04 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | complaint | corrected 2025-01-02 |
| 2024-12-04 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | E | complaint | corrected 2025-01-02 |
| 2024-12-04 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | E | complaint | corrected 2025-01-02 |
| 2024-12-04 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | complaint | corrected 2025-01-02 |
| 2024-12-04 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-01-02 |
| 2024-12-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-01-02 |
| 2024-12-04 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2025-01-02 |
| 2024-12-04 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-01-02 |
| 2024-12-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-01-02 |
| 2024-12-04 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | complaint | corrected 2025-01-02 |
| 2024-12-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-01-02 |
| 2023-11-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-12-12 |
| 2023-11-22 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-12-12 |
| 2023-11-22 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2023-12-12 |
| 2023-11-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-12-12 |
| Date | Type | Amount |
|---|---|---|
| 2024-12-04 | Fine | $161,920 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PRESTON, FORREST | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/06/2015 |
| FAUSTIN, MOSELINE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/22/2023 |
| JANIAK, ANDREA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/24/2022 |
| LONG, ZOFIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/01/1999 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 08/06/2015 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/06/2015 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 08/06/2015 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/06/2015 |
| FAUSTIN, MOSELINE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/22/2023 |
| FINKEL, NOAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2021 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| JANIAK, ANDREA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/24/2022 |
| LAY, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/24/2017 |
| LONG, ZOFIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/1999 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/27/2024 |
| PRESTON, FORREST | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/06/2015 |
| SWANKER, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2022 |
| ZIEGLER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/06/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225546. Corrections: data@carerecords.org.