Nursing homes › Massachusetts › Life Care Center of Wilbraham
2399 Boston Road, Wilbraham, MA 01095 · 4135963111 · 123 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates above its group average (3.4/5).
Total nurse staffing: 3.83 (Massachusetts median: 3.71). RN hours: 0.70. Weekend total: 3.43. Nursing staff turnover: 34%.
All-time on record: 33 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-03-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-04-09 |
| 2025-03-12 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-04-09 |
| 2025-03-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | D | Health | corrected 2025-04-09 |
| 2025-03-12 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2025-04-09 |
| 2023-12-15 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2024-01-31 |
| 2023-12-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-01-31 |
| 2023-12-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-01-31 |
| 2023-12-15 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-01-31 |
| 2023-12-15 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-01-31 |
| 2023-12-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-01-31 |
| 2023-12-15 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-01-31 |
| 2023-12-15 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-01-31 |
| 2023-12-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | C | Health | corrected 2024-01-31 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/1993 |
| LONG, ZOFIA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/15/2004 |
| LOPATA, DENNIS | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 08/06/2007 |
| SPARKS, JOSEPH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/06/2023 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/22/2000 |
| DEVELOPERS INVESTMENT COMPANY INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/1993 |
| LIFE CARE AFFILIATES II | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/1993 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/12/1991 |
| WILBRAHAM MEDICAL INVESTORS LP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/12/1991 |
| ELDER, ANN MARIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2024 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| LONG, ZOFIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/15/2004 |
| LOPATA, DENNIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/06/2007 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
| SPARKS, JOSEPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/06/2023 |
| ZIEGLER, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/13/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225543. Corrections: data@carerecords.org.