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Nursing homesMaine › Maine Veterans Home - Bangor

Maine Veterans Home - Bangor

44 Hogan Rd, Bangor, ME 04401 · 2079422333 · 120 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★★ 5/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Maine Veterans' Home, a group operating 5 facilities in 1 states. Group record: average rating 4.4/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $117,018 in federal fines. This facility rates below its group average (4.4/5).

See all 5 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 5.13 (Maine median: 4.17). RN hours: 1.67. Weekend total: 4.40. Nursing staff turnover: 46%.

Inspection deficiencies

All-time on record: 38 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-12-16Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2026-01-30
2025-12-16Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2026-01-30
2025-08-14Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2025-09-08
2025-08-14Keep all essential equipment working safely. EHealthcorrected 2025-09-08
2025-08-14Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2025-09-08
2025-08-14Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-09-08
2025-08-14Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2025-09-08
2025-08-14Provide and implement an infection prevention and control program. DHealthcorrected 2025-09-08
2025-08-14Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. BHealthcorrected 2025-09-08
2025-03-17Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Kcomplaintcorrected 2025-04-17
2025-03-17Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Ecomplaintcorrected 2025-04-17
2025-03-17Respond appropriately to all alleged violations. Ecomplaintcorrected 2025-04-17
2025-03-17Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2025-04-17
2025-03-17Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2025-04-17
2024-08-22Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-09-29
2024-08-22Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2024-09-30
2024-08-22Provide and implement an infection prevention and control program. EHealthcorrected 2024-09-30
2024-08-22Implement a program that monitors antibiotic use. EHealthcorrected 2024-09-30
2024-08-22Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2024-09-29
2024-08-22Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2024-09-30
2024-08-22Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-09-29
2024-08-22Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-09-29
2024-08-22Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2024-09-29
2024-08-22Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. DHealthcorrected 2024-09-29
2024-08-22Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2024-09-29
2024-08-22Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-09-29
2024-08-22Develop and implement policies and procedures for flu and pneumonia vaccinations. DHealthcorrected 2024-09-30
2024-07-08Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2024-08-02
2024-07-08Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2024-08-02
2024-07-08Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2024-08-02
2024-05-06Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2024-04-03
2023-09-28Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. EHealthcorrected 2023-10-27
2023-09-28Provide care or services that was trauma informed and/or culturally competent. EHealthcorrected 2023-10-27
2023-09-28Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-10-27
2023-09-28Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2023-10-27
2023-09-28Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2023-10-27
2023-09-28Provide and implement an infection prevention and control program. DHealthcorrected 2023-10-27
2023-09-28Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. DHealthcorrected 2023-10-27

Federal penalties

DateTypeAmount
2025-03-17Fine$68,530
2025-03-17Payment Denial8 days payment denial
2024-05-06Fine$6,168

Ownership & control records (CMS filings)

NameRoleType%Since
ARMSTRONG, ANGELACorporate DirectorIndividualNOT APPLICABLEsince 04/20/2024
BRAWN, CHRISTINECorporate DirectorIndividualNOT APPLICABLEsince 04/20/2024
BURR, HEATHERCorporate DirectorIndividualNOT APPLICABLEsince 02/18/2021
COLLINS, SAMUELCorporate DirectorIndividualNOT APPLICABLEsince 06/06/2022
GARDNER, CHRISTOPHERCorporate DirectorIndividualNOT APPLICABLEsince 06/06/2022
GENEST, EMILCorporate DirectorIndividualNOT APPLICABLEsince 10/27/2020
JACKSON, DIANECorporate DirectorIndividualNOT APPLICABLEsince 07/09/2022
LAGACE, DONALDCorporate DirectorIndividualNOT APPLICABLEsince 10/13/2020
MILLER, BRIDGETCorporate DirectorIndividualNOT APPLICABLEsince 04/20/2024
POOLER, MICHAELCorporate DirectorIndividualNOT APPLICABLEsince 04/20/2024
RICHMOND, DAVIDCorporate DirectorIndividualNOT APPLICABLEsince 09/26/2018
SANPEDRO, STEVENCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2015
SCHWETZ, JULIECorporate DirectorIndividualNOT APPLICABLEsince 10/13/2020
BROOKS, KEVINCorporate OfficerIndividualNOT APPLICABLEsince 05/01/2015
GAGNON, REBECCACorporate OfficerIndividualNOT APPLICABLEsince 07/18/2022
KLAWITTER, BRADCorporate OfficerIndividualNOT APPLICABLEsince 12/16/2024
MAINE VETERANS' HOMEOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/31/2009
DEROSIER, MEGHANNOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2021
MEADER, MELANIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/30/2023
URBAIN, GREGOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2015
WELCH, KATHERINEOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/14/2014

Compare nearby (Penobscot County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 205185. Corrections: data@carerecords.org.