Nursing homes › Maine › Ross Manor
758 Broadway, Bangor, ME 04401 · 2079418400 · 103 certified beds
Per CMS filings, this facility is affiliated with First Atlantic Healthcare, a group operating 10 facilities in 1 states. Group record: average rating 3.4/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $140,746 in federal fines. This facility rates above its group average (3.4/5).
Total nurse staffing: 4.34 (Maine median: 4.17). RN hours: 1.12. Weekend total: 3.93. Nursing staff turnover: 27%.
All-time on record: 38 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-04-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2025-05-23 |
| 2025-04-17 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-05-23 |
| 2025-04-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-05-23 |
| 2025-04-17 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-05-23 |
| 2025-04-17 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-05-23 |
| 2025-04-17 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-05-23 |
| 2025-04-17 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-05-23 |
| 2025-04-17 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Health | corrected 2025-05-23 |
| 2025-02-05 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-03-11 |
| 2025-02-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-11 |
| 2025-02-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-03-11 |
| 2024-12-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-01-21 |
| 2024-09-12 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2024-09-03 |
| 2024-05-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Give the resident's representative the ability to exercise the resident's rights. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-06-28 |
| 2024-05-16 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | complaint | corrected 2024-06-28 |
| 2024-03-11 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2024-04-22 |
| 2024-03-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-04-22 |
| 2024-03-11 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | complaint | corrected 2024-04-22 |
| 2023-02-16 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Health | corrected 2023-03-31 |
| 2023-02-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-03-31 |
| 2023-02-16 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2023-03-31 |
| 2023-02-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2023-03-31 |
| 2023-02-16 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Health | corrected 2023-03-31 |
| 2023-02-16 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2023-03-31 |
| 2023-02-16 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2023-03-31 |
| 2023-02-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-03-31 |
| 2023-02-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2023-03-31 |
| 2023-02-16 | Post nurse staffing information every day. | C | Health | corrected 2023-03-31 |
| 2023-02-16 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2023-03-31 |
| 2023-02-16 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2023-03-31 |
| Date | Type | Amount |
|---|---|---|
| 2024-09-12 | Fine | $8,018 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FIRST ATLANTIC CORPORATION | Direct Ownership Interest | Organization | NOT APPLICABLE | since 07/14/1987 |
| COFFIN, CRAIG | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 06/30/2019 |
| OTIS-HIGGINS, ANDREA | Corporate Officer | Individual | NOT APPLICABLE | since 05/11/2015 |
| PELKEY, WANDA | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2024 |
| FIRST ATLANTIC HEALTHCARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/14/1987 |
| EDGECOMB, JANET | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2024 |
| FRIDMAN, FRED | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2024 |
| OTIS-HIGGINS, ANDREA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/11/2015 |
| PELKEY, WANDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 205064. Corrections: data@carerecords.org.