Nursing homes › Massachusetts › Marlborough Hills Rehabilitation & Health Care Cen
121 Northboro Road, Marlborough, MA 01752 · 5084854040 · 186 certified beds
Per CMS filings, this facility is affiliated with Athena Healthcare Systems, a group operating 24 facilities in 3 states. Group record: average rating 1.6/5, 5 abuse citation icons, 2 facilities on the Special Focus list, $2,017,826 in federal fines. This facility rates below its group average (1.6/5).
Total nurse staffing: 3.39 (Massachusetts median: 3.71). RN hours: 0.53. Weekend total: 3.07. Nursing staff turnover: 27%.
All-time on record: 40 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-10-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-09-24 |
| 2025-05-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-06-06 |
| 2025-05-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-06-06 |
| 2025-05-21 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | complaint | corrected 2025-06-06 |
| 2025-03-19 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | complaint | corrected 2025-04-14 |
| 2025-03-19 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2025-04-14 |
| 2025-03-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Health | corrected 2025-04-03 |
| 2025-03-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2025-04-03 |
| 2025-03-11 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Health | corrected 2025-04-03 |
| 2025-03-11 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-04-03 |
| 2025-03-11 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2025-04-03 |
| 2025-03-11 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-04-03 |
| 2025-03-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2025-04-03 |
| 2025-03-11 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-04-03 |
| 2025-03-11 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-04-03 |
| 2025-03-11 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2025-04-03 |
| 2025-03-11 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-04-03 |
| 2025-03-11 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2025-04-03 |
| 2025-03-11 | Post nurse staffing information every day. | B | Health | corrected 2025-04-03 |
| 2024-02-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-03-14 |
| 2023-12-22 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2024-01-18 |
| 2023-12-22 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2024-01-18 |
| 2023-12-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-01-18 |
| 2023-12-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2024-01-18 |
| 2023-12-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-01-18 |
| 2023-12-22 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-01-18 |
| 2023-12-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-01-18 |
| 2023-11-30 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-01-12 |
| 2023-11-30 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-01-12 |
| Date | Type | Amount |
|---|---|---|
| 2025-03-11 | Fine | $71,202 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA III LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/01/2014 |
| CHAKALOS-SANTILLI, VALERIE | 5% Or Greater Indirect Ownership Interest | Individual | 6% | since 07/01/2015 |
| CURTIS, DIANE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 06/01/2014 |
| MOSIER, MICHAEL | 5% Or Greater Indirect Ownership Interest | Individual | 7% | since 06/01/2014 |
| REZENDES, LORRIE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 04/26/2017 |
| SANTILLI, LAWRENCE | 5% Or Greater Indirect Ownership Interest | Individual | 62% | since 07/01/2018 |
| SENRA, PRISCILLA | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 12/15/2020 |
| SANTILLI, LAWRENCE | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2018 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2014 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225063. Corrections: data@carerecords.org.