Name: Massachusetts Veterans Home at Holyoke — compliance, penalty and ownership record
Creator: CareRecords
License: https://carerecords.org/terms

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to Massachusetts Veterans Home at Holyoke

Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Government - State.

Staffing (hours per resident per day)

Total nurse staffing: 8.21 (Massachusetts median: 3.70). RN hours: 2.55. Weekend total: 7.32.

Inspection deficiencies

In the downloaded CMS dataset: 6 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey date	Deficiency	Sev.	Type	Status
2025-02-28	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.	E	Health	corrected 2025-04-14
2025-02-28	Ensure that paid feeding assistants have the training they need.	E	Health	corrected 2025-04-14
2025-02-28	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	D	Health	corrected 2025-04-14
2025-02-28	Ensure services provided by the nursing facility meet professional standards of quality.	D	Health	corrected 2025-04-14
2025-02-28	Provide enough food/fluids to maintain a resident's health.	D	Health	corrected 2025-04-14
2025-02-28	Provide and implement an infection prevention and control program.	D	Health	corrected 2025-04-14

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
THE COMMONWEALTH OF MASSACHUSETTS	Operational/Managerial Control	Organization	NOT APPLICABLE	since 05/06/2025
DIETZEN, DIANE	Operational/Managerial Control	Individual	NOT APPLICABLE	since 05/06/2025
LAZO, MICHAEL	Operational/Managerial Control	Individual	NOT APPLICABLE	since 05/06/2025
SANTIAGO, JON	Operational/Managerial Control	Individual	NOT APPLICABLE	since 05/06/2025

Compare nearby (Hampden County)

Care One at Holyoke Holyoke ★★★★★ 5/5
Agawam East Rehab and Nursing Agawam ★★★★★ 5/5
Renaissance Manor on Cabot Holyoke ★★★★★ 5/5
Loomis Lakeside at Reeds Landing Springfield ★★★★★ 5/5
Mary'S Meadow at Providence Place Holyoke ★★★★★ 5/5
Julian J Levitt Family Nursing Home Longmeadow ★★★★☆ 4/5

How to cite this page: CareRecords, “Massachusetts Veterans Home at Holyoke — compliance, penalty and ownership record” (CCN 225786), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/massachusetts-veterans-home-at-holyoke-holyoke-ma/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225786. Corrections: data@carerecords.org.