Nursing homes › Massachusetts › Massachusetts Veterans Home at Holyoke
110 Cherry Street, Holyoke, MA 01040 · 4135524737 · 128 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Government - State.
Total nurse staffing: 8.21 (Massachusetts median: 3.71). RN hours: 2.55. Weekend total: 7.32.
All-time on record: 6 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-02-28 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2025-04-14 |
| 2025-02-28 | Ensure that paid feeding assistants have the training they need. | E | Health | corrected 2025-04-14 |
| 2025-02-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-04-14 |
| 2025-02-28 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-04-14 |
| 2025-02-28 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-04-14 |
| 2025-02-28 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-14 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THE COMMONWEALTH OF MASSACHUSETTS | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/06/2025 |
| DIETZEN, DIANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/06/2025 |
| LAZO, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/06/2025 |
| SANTIAGO, JON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/06/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225786. Corrections: data@carerecords.org.