Nursing homes › New York › Massena Rehabilitation & Nursing Center
89 Grove Street, Massena, NY 13662 · 3157692494 · 160 certified beds
Per CMS filings, this facility is affiliated with Personal Healthcare Management, a group operating 21 facilities in 2 states. Group record: average rating 3.0/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $431,142 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.41 (New York median: 3.49). RN hours: 0.64. Weekend total: 2.81. Nursing staff turnover: 61%.
All-time on record: 41 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | Deficient, Provider has no plan of correction |
| 2026-05-22 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | F | complaint | Deficient, Provider has no plan of correction |
| 2026-05-22 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | complaint | Deficient, Provider has no plan of correction |
| 2026-05-22 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | Deficient, Provider has no plan of correction |
| 2026-05-22 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | Deficient, Provider has no plan of correction |
| 2026-05-22 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-05-22 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | Deficient, Provider has no plan of correction |
| 2025-08-15 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Health | corrected 2025-10-10 |
| 2025-08-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-10-10 |
| 2025-08-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-10-10 |
| 2025-08-15 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2025-10-10 |
| 2025-08-15 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | complaint | corrected 2025-10-10 |
| 2025-08-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-10-10 |
| 2025-08-15 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-10-10 |
| 2025-08-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-10-10 |
| 2025-08-15 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-10-10 |
| 2025-08-15 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Health | corrected 2025-10-10 |
| 2025-08-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-10-10 |
| 2025-08-15 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-10-10 |
| 2025-08-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Health | corrected 2025-10-10 |
| 2025-08-15 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | Health | corrected 2025-10-10 |
| 2025-08-15 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-10-10 |
| 2024-11-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-12-30 |
| 2024-01-29 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2024-03-25 |
| 2023-12-15 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-02-13 |
| 2023-12-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-02-13 |
| 2023-12-15 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-02-13 |
| 2023-12-15 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Health | corrected 2024-02-13 |
| 2023-12-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-02-13 |
| 2023-12-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-02-13 |
| 2023-12-15 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | complaint | corrected 2024-02-13 |
| 2023-12-15 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | complaint | corrected 2024-02-13 |
| 2023-12-15 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | complaint | corrected 2024-02-13 |
| 2023-12-15 | Post nurse staffing information every day. | C | complaint | corrected 2024-02-13 |
| 2023-12-06 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | E | complaint | corrected 2024-01-31 |
| Date | Type | Amount |
|---|---|---|
| 2024-01-30 | Fine | $14,814 |
| 2024-01-08 | Fine | $4,938 |
| 2023-12-18 | Fine | $13,635 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BEIM, ESTHER | 5% Or Greater Direct Ownership Interest | Individual | 38% | since 01/15/2018 |
| WALDEN, CHAYA | 5% Or Greater Direct Ownership Interest | Individual | 15% | since 01/15/2018 |
| ZAGELBAUM, BATIA | 5% Or Greater Direct Ownership Interest | Individual | 27% | since 01/15/2018 |
| ZAGELBAUM, YECHIEL | 5% Or Greater Direct Ownership Interest | Individual | 21% | since 12/31/2020 |
| BARTH, ALEXANDER | Corporate Officer | Individual | NOT APPLICABLE | since 01/15/2018 |
| OSTROVITSKY, ISRAEL | Corporate Officer | Individual | NOT APPLICABLE | since 04/18/2019 |
| GARRITY, MICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/23/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335592. Corrections: data@carerecords.org.