Nursing homes › West Virginia › Mercer Healthcare Center
1275 Southview Drive, Bluefield, WV 24701 · 3043255448 · 123 certified beds
Per CMS filings, this facility is affiliated with Communicare Health, a group operating 120 facilities in 6 states. Group record: average rating 3.0/5, 15 abuse citation icons, 5 facilities on the Special Focus list, $4,999,015 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.56 (West Virginia median: 3.49). RN hours: 0.58. Weekend total: 3.11. Nursing staff turnover: 44%.
All-time on record: 80 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-01-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2025-02-28 |
| 2025-01-28 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2025-02-28 |
| 2025-01-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-02-28 |
| 2025-01-28 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2025-02-28 |
| 2025-01-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-02-28 |
| 2025-01-28 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | Health | corrected 2025-02-28 |
| 2025-01-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Provide or obtain dental services for each resident. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-02-28 |
| 2025-01-28 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-02-28 |
| 2024-06-12 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | J | complaint | corrected 2024-05-24 |
| 2024-06-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-07-13 |
| 2024-06-12 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-07-13 |
| 2024-05-07 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | J | complaint | corrected 2024-01-19 |
| 2024-05-07 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-06-04 |
| 2024-05-07 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | complaint | corrected 2024-06-04 |
| 2024-05-07 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2024-06-04 |
| 2024-05-07 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-06-04 |
| 2024-05-07 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-06-04 |
| 2024-01-31 | Post nurse staffing information every day. | F | complaint | corrected 2024-03-05 |
| 2024-01-31 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | E | complaint | corrected 2024-03-05 |
| 2024-01-31 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-03-05 |
| 2024-01-31 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2024-03-05 |
| 2024-01-31 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | complaint | corrected 2024-03-05 |
| 2024-01-31 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | complaint | corrected 2024-03-05 |
| 2024-01-31 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-03-05 |
| 2024-01-31 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2024-03-05 |
| 2024-01-31 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-03-05 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-07 | Fine | $13,627 |
| 2024-05-07 | Fine | $14,433 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| WV AMFM OP CO., LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/14/2023 |
| C.R. STOLTZ FAMILY INVESTMENT COMPANY INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 07/01/2022 |
| I. ROSEDALE IRREVOCABLE TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 07/01/2022 |
| RRW, LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 07/01/2022 |
| GROVES, DONNA | Corporate Officer | Individual | NOT APPLICABLE | since 04/14/2023 |
| ROMEO, DOMINIC | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2023 |
| STOLTZ, CHARLES | Corporate Officer | Individual | NOT APPLICABLE | since 04/14/2023 |
| WILHEIM, RONALD | Corporate Officer | Individual | NOT APPLICABLE | since 04/14/2023 |
| SOUTHVIEW MGT CO., LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/14/2023 |
| GROVES, DONNA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/14/2023 |
| ROMEO, DOMINIC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2023 |
| SAVAL, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/14/2023 |
| SHIRES, SHERRY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/14/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515052. Corrections: data@carerecords.org.