Nursing homes › California › Mercy Retirement & Care Center
3431 Foothill Blvd., Oakland, CA 94601 · 5105348540 · 59 certified beds
CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 4.68 (California median: 4.24). RN hours: 0.90. Weekend total: 4.15.
All-time on record: 29 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-04-28 |
| 2025-09-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-09-26 |
| 2025-08-26 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D | complaint | corrected 2025-09-26 |
| 2025-04-24 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2025-05-24 |
| 2025-04-24 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-05-24 |
| 2025-02-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-03-18 |
| 2025-02-13 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-03-18 |
| 2025-02-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-03-18 |
| 2025-02-13 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2025-03-18 |
| 2025-02-13 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-03-18 |
| 2025-02-13 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-03-18 |
| 2025-02-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-03-18 |
| 2025-02-13 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2025-03-18 |
| 2024-09-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-10-25 |
| 2023-10-03 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | E | complaint | corrected 2023-10-04 |
| 2023-06-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2023-07-21 |
| 2023-06-09 | Provide enough food/fluids to maintain a resident's health. | G | Health | corrected 2023-07-21 |
| 2023-06-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-07-21 |
| 2023-06-09 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2023-07-21 |
| 2023-06-09 | Assure that each resident’s assessment is updated at least once every 3 months. | E | Health | corrected 2023-07-21 |
| 2023-06-09 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-07-21 |
| 2023-06-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-07-21 |
| 2023-06-09 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-07-21 |
| 2023-06-09 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | C | Health | corrected 2023-07-21 |
| Date | Type | Amount |
|---|---|---|
| 2024-09-27 | Fine | $16,675 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ELDER CARE ALLIANCE | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/17/1985 |
| JOGLEKAR, RAHUL | Corporate Director | Individual | NOT APPLICABLE | since 05/19/2009 |
| KATZMANN, LYNN | Corporate Director | Individual | NOT APPLICABLE | since 12/01/2012 |
| MCGRATH, GERALDINE | Corporate Director | Individual | NOT APPLICABLE | since 12/01/2020 |
| MEGINNESS, NOREEN | Corporate Director | Individual | NOT APPLICABLE | since 06/27/2011 |
| WHELAN, CHRISTINE | Corporate Director | Individual | NOT APPLICABLE | since 12/01/2011 |
| BALLEY, MARJORIE | Corporate Officer | Individual | NOT APPLICABLE | since 11/09/2013 |
| EVITTS, ROBIN | Corporate Officer | Individual | NOT APPLICABLE | since 05/06/2019 |
| IVERSON, ADRIENE | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2015 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555189. Corrections: data@carerecords.org.