Nursing homes › Wisconsin › Monroe Health Services
516 26Th Ave, Monroe, WI 53566 · 6083259141 · 50 certified beds
Per CMS filings, this facility is affiliated with North Shore Healthcare, a group operating 59 facilities in 4 states. Group record: average rating 2.7/5, 2 abuse citation icons, 1 facilities on the Special Focus list, $1,572,870 in federal fines. This facility rates above its group average (2.7/5).
Total nurse staffing: 3.64 (Wisconsin median: 4.06). RN hours: 0.84. Weekend total: 3.27. Nursing staff turnover: 48%.
All-time on record: 22 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-03 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-12-24 |
| 2025-12-03 | Protect a residents' right to refuse some types of non-requested transfers within the nursing home. | D | complaint | corrected 2025-12-24 |
| 2025-12-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-24 |
| 2025-12-03 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2025-12-24 |
| 2025-01-17 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-02-04 |
| 2024-11-25 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-12-11 |
| 2024-08-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-09-06 |
| 2024-08-08 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-09-06 |
| 2024-08-08 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-09-06 |
| 2024-08-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-06 |
| 2024-08-08 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-09-06 |
| 2024-08-08 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2024-09-06 |
| 2024-08-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-09-06 |
| 2024-08-08 | Implement a program that monitors antibiotic use. | D | complaint | corrected 2024-09-06 |
| 2024-02-07 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-03-01 |
| 2024-02-07 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-03-01 |
| 2024-02-07 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-03-01 |
| 2023-12-06 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2023-12-22 |
| 2023-04-25 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-05-15 |
| 2023-04-25 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Health | corrected 2023-05-15 |
| 2023-04-25 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-05-15 |
| 2023-04-25 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-05-15 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NSHF OPERATIONS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 07/24/2017 |
| MILLS, DAVID | 5% Or Greater Indirect Ownership Interest | Individual | 20% | since 06/29/2017 |
| BAUMANN, TROY | Corporate Director | Individual | NOT APPLICABLE | since 06/29/2017 |
| HOEHN, JEFFREY | Corporate Director | Individual | NOT APPLICABLE | since 06/29/2017 |
| CIBC BANK USA | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/31/2024 |
| CLIFTONLARSONALLEN LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/22/2018 |
| CONTINUUM THERAPY PARTNERS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2025 |
| NORTH SHORE HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2017 |
| NSH REHAB LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/01/2025 |
| WIPFLI LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2025 |
| BAUMANN, TROY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2017 |
| BELONGIA, CHRISTINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/01/2019 |
| GREER, LAUREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/29/2023 |
| HOEHN, JEFFREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2017 |
| LE, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2023 |
| PATZER, COLLEEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/14/2023 |
| PURTELL, BRIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2018 |
| TAUFERNER, KAYLEE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/27/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525292. Corrections: data@carerecords.org.