Nursing homes › North Carolina › Monroe Rehabilitation Center
1212 Sunset Drive East, Monroe, NC 28112 · (704) 283-8548 · 147 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 2/5; median among 415 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Sovereign Healthcare Holdings, a group operating 43 facilities in 3 states. Group record: average rating 3.7/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $1,024,342 in federal fines. This facility rates below its group average (3.7/5).
Total nurse staffing: 3.59 (North Carolina median: 3.53). RN hours: 0.51. Weekend total: 3.10. Nursing staff turnover: 53%.
In the downloaded CMS dataset: 21 deficiency citations, including 1 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-19 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Health | corrected 2026-04-07 |
| 2025-09-30 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2025-10-01 |
| 2025-09-30 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2025-10-01 |
| 2025-09-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-09-08 |
| 2025-04-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-04-10 |
| 2025-01-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-11-02 |
| 2025-01-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2025-02-10 |
| 2025-01-08 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-02-10 |
| 2025-01-08 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-02-10 |
| 2025-01-08 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-02-10 |
| 2025-01-08 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-02-10 |
| 2025-01-08 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | complaint | corrected 2025-02-10 |
| 2025-01-08 | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. | C | Health | corrected 2025-02-10 |
| 2025-01-08 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2025-02-10 |
| 2023-06-08 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2023-07-06 |
| 2023-06-08 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2023-07-06 |
| 2023-06-08 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Health | corrected 2023-07-06 |
| 2023-06-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-07-06 |
| 2023-06-08 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2023-07-06 |
| 2023-06-08 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2023-07-06 |
| 2023-06-08 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Health | corrected 2023-07-06 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-30 | Fine | $28,243 |
| 2025-04-17 | Fine | $16,985 |
| 2025-01-22 | Fine | $4,246 |
| 2025-01-22 | Payment Denial | 7 days payment denial |
| 2025-01-08 | Fine | $11,700 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SOVEREIGN CAROLINA HOLDINGS LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 03/06/2014 |
| CRONQUIST 2015 FAMILY TR | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 12/31/2015 |
| JOHN J NOTERMANN BUSINESS TR | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 11/12/2017 |
| MANGINE, JOHN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 05/01/2014 |
| CHERY, DAWN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/08/2017 |
| KAAR, SUSAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2014 |
| PECK, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/29/2026 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/01/2014 |
| CRONQUIST, ROYCE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2018 |
| GHANNAM, WASEEM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2025 |
| KARSTETTER, BRYCE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/17/2024 |
| KELLY, MICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2018 |
| MANGINE, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2014 |
| MELTON, DONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2014 |
How to cite this page: CareRecords, “Monroe Rehabilitation Center — compliance, penalty and ownership record” (CCN 345254), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/monroe-rehabilitation-center-monroe-nc/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345254. Corrections: data@carerecords.org.