Nursing homes › North Carolina › Pruitthealth-Union Pointe
3510 West Highway 74, Monroe, NC 28110 · 7042918500 · 90 certified beds
Per CMS filings, this facility is affiliated with Pruitthealth, a group operating 99 facilities in 4 states. Group record: average rating 2.9/5, 3 abuse citation icons, 0 facilities on the Special Focus list, $1,377,202 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.97 (North Carolina median: 3.53). RN hours: 0.77. Weekend total: 3.37. Nursing staff turnover: 47%.
All-time on record: 31 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-12 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2025-06-13 |
| 2025-05-12 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2025-06-13 |
| 2025-05-12 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-06-13 |
| 2025-05-12 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Health | corrected 2025-05-03 |
| 2025-05-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-06-13 |
| 2024-07-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-07-19 |
| 2024-07-01 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J | complaint | corrected 2024-07-19 |
| 2024-02-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | H | complaint | corrected 2024-03-11 |
| 2024-02-16 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | H | complaint | corrected 2024-03-11 |
| 2024-02-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-03-11 |
| 2024-02-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2024-03-11 |
| 2024-02-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-03-11 |
| 2024-02-16 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | complaint | corrected 2024-03-11 |
| 2024-02-16 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | complaint | corrected 2024-03-11 |
| 2024-02-16 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-03-11 |
| 2024-02-16 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-03-11 |
| 2024-02-16 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-04-30 |
| 2024-02-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-03-11 |
| 2024-02-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2024-03-11 |
| 2024-02-16 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. | D | Health | corrected 2024-03-11 |
| 2024-02-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-03-11 |
| 2024-02-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-03-11 |
| 2024-02-16 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2024-03-11 |
| 2024-02-16 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Health | corrected 2024-03-11 |
| 2024-02-16 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Health | corrected 2024-03-11 |
| Date | Type | Amount |
|---|---|---|
| 2024-07-01 | Fine | $33,995 |
| 2024-02-16 | Fine | $163,537 |
| 2024-02-16 | Payment Denial | 49 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| UNITED HEALTH SERVICES OF NORTH CAROLINA INC | 5% Or Greater Indirect Ownership Interest | Organization | 99% | since 05/31/2022 |
| PRUITT, NEIL | Corporate Director | Individual | NOT APPLICABLE | since 03/14/2008 |
| PRUITT, NEIL | Corporate Officer | Individual | NOT APPLICABLE | since 03/14/2008 |
| PRUITTHEALTH INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/25/2007 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345566. Corrections: data@carerecords.org.