Nursing homes › West Virginia › Nella'S at Autumn Lake Healthcare
499 Ferguson Road, Elkins, WV 26241 · 3046361008 · 100 certified beds
Per CMS filings, this facility is affiliated with Autumn Lake Healthcare, a group operating 60 facilities in 5 states. Group record: average rating 2.9/5, 6 abuse citation icons, 0 facilities on the Special Focus list, $1,113,839 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.29 (West Virginia median: 3.49). RN hours: 0.54. Weekend total: 3.05. Nursing staff turnover: 44%.
All-time on record: 35 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-30 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | complaint | corrected 2026-01-20 |
| 2025-12-30 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2026-01-20 |
| 2025-12-30 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2026-01-20 |
| 2025-12-30 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-01-20 |
| 2025-08-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | L | Health | corrected 2025-08-06 |
| 2025-08-05 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-09-02 |
| 2025-08-05 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2025-09-02 |
| 2025-08-05 | Provide activities to meet all resident's needs. | E | Health | corrected 2025-09-02 |
| 2025-08-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-09-02 |
| 2025-08-05 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-09-02 |
| 2025-08-05 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-09-02 |
| 2025-08-05 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-09-02 |
| 2025-08-05 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-09-02 |
| 2025-08-05 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2025-09-02 |
| 2025-08-05 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Health | corrected 2025-09-02 |
| 2025-08-05 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2025-09-02 |
| 2025-08-05 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-09-02 |
| 2024-07-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-08-27 |
| 2024-07-04 | Keep all essential equipment working safely. | D | complaint | corrected 2024-08-27 |
| 2023-11-08 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2023-12-08 |
| 2023-11-08 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Health | corrected 2023-12-08 |
| 2023-11-08 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2023-12-08 |
| 2023-11-08 | Provide safe, appropriate pain management for a resident who requires such services. | E | Health | corrected 2023-12-08 |
| 2023-11-08 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-12-08 |
| 2023-11-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-12-08 |
| 2023-11-08 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2023-12-08 |
| 2023-11-08 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2023-12-08 |
| 2023-11-08 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-12-15 |
| 2023-11-08 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-12-08 |
| 2023-11-08 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Health | corrected 2023-12-08 |
| 2023-11-08 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2023-12-08 |
| 2023-11-08 | Post nurse staffing information every day. | C | Health | corrected 2023-12-08 |
| Date | Type | Amount |
|---|---|---|
| 2025-08-05 | Fine | $22,474 |
| 2023-11-08 | Fine | $37,336 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NELLAS OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/01/2021 |
| A & R STERN FAMILY WV HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | 99% | since 06/01/2021 |
| STERN, ARYEH | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 06/01/2021 |
| BOLYARD, JONTHAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/06/2021 |
| CHUA, CATHERINE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2024 |
| SCHWARTZ, MARK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 515196. Corrections: data@carerecords.org.