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Nursing homesOhio › New Albany Care Center

New Albany Care Center

5691 Thompson Road, Columbus, OH 43230 · 6148558866 · 67 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★☆☆ 3/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Optalis Health & Rehabilitation, a group operating 37 facilities in 2 states. Group record: average rating 2.3/5, 10 abuse citation icons, 1 facilities on the Special Focus list, $2,053,062 in federal fines. This facility rates below its group average (2.3/5).

See all 37 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.01 (Ohio median: 3.57). RN hours: 0.92. Weekend total: 3.38. Nursing staff turnover: 42%.

Inspection deficiencies

All-time on record: 36 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-02-06Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-03-14
2025-02-06Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2025-03-14
2025-02-06Honor the resident's right to manage his or her financial affairs. DHealthcorrected 2025-03-14
2025-02-06Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. DHealthcorrected 2025-03-14
2025-02-06Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-03-14
2025-02-06Assist a resident in gaining access to vision and hearing services. DHealthcorrected 2025-03-14
2025-02-06Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-03-14
2025-02-06Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2025-03-14
2025-02-06Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2025-03-14
2025-02-06Ensure that residents are free from significant medication errors. DHealthcorrected 2025-03-14
2025-02-06Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. DHealthcorrected 2025-03-14
2025-02-06Provide and implement an infection prevention and control program. DHealthcorrected 2025-03-14
2024-12-17Provide appropriate treatment and care according to orders, resident’s preferences and goals. Gcomplaintcorrected 2025-01-07
2024-12-17Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-01-07
2024-12-17Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-01-07
2024-11-20Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2024-12-05
2024-07-12Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-07-30
2023-07-12Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2023-07-31
2023-07-12Plan the resident's discharge to meet the resident's goals and needs. Dcomplaintcorrected 2023-07-31
2023-07-12Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2023-07-31
2023-07-12Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2023-07-31

Federal penalties

DateTypeAmount
2024-12-17Fine$12,149

Ownership & control records (CMS filings)

NameRoleType%Since
OM HOLDCO 2 LLC5% Or Greater Direct Ownership InterestOrganization100%since 06/01/2022
OPTALIS LP INVESTORS 2 LLC5% Or Greater Indirect Ownership InterestOrganization10%since 06/01/2022
SNW LLC5% Or Greater Indirect Ownership InterestOrganization30%since 06/01/2022
OPTUM MANAGEMENT SOLUTIONS. INCIndirect Ownership InterestOrganizationNOT APPLICABLEsince 06/01/2022
PATEL, RAJANManaging Control - Governing BodyIndividualNOT APPLICABLEsince 06/01/2022
SHARON, ROBERTManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/13/2024
OPTUM MANAGEMENT SOLUTIONS. INCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 06/01/2022
GILLILAND, KACYOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2022
NDIFE, ANITAOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025
OSSO, MELISSAOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025
PATEL, RAJANOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2022
SHARON, ROBERTOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/13/2024

Compare nearby (Franklin County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 366155. Corrections: data@carerecords.org.