Nursing homes › Delaware › New Castle Health and Rehabilitation Center
32 Buena Vista Drive, New Castle, DE 19720 · (302) 328-2580 · 120 certified beds
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Open your comparisonCMS overall star rating: this provider 2/5; median among 43 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Saber Healthcare Group, a group operating 126 facilities in 6 states. Group record: average rating 2.9/5, 12 abuse citation icons, 3 facilities on the Special Focus list, $3,042,312 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.82 (Delaware median: 3.92). RN hours: 0.98. Weekend total: 3.44. Nursing staff turnover: 46%.
In the downloaded CMS dataset: 47 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-13 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | J | Health | corrected 2025-12-26 |
| 2025-12-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Health | corrected 2025-12-26 |
| 2025-12-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-12-26 |
| 2025-12-13 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-12-26 |
| 2025-12-13 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2025-12-26 |
| 2025-12-13 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Health | corrected 2025-12-26 |
| 2025-12-13 | Respond appropriately to all alleged violations. | E | Health | corrected 2025-12-26 |
| 2025-12-13 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2025-12-26 |
| 2025-12-13 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-12-26 |
| 2025-12-13 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2025-12-26 |
| 2025-12-13 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-12-26 |
| 2025-12-13 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2025-12-26 |
| 2025-12-13 | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | D | Health | corrected 2025-12-26 |
| 2025-05-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-05-27 |
| 2025-05-06 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-05-27 |
| 2025-05-06 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-05-27 |
| 2025-05-06 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-05-27 |
| 2025-05-06 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-05-27 |
| 2024-11-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-01-07 |
| 2024-11-26 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2025-01-07 |
| 2024-11-26 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2025-01-07 |
| 2024-11-26 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2025-01-07 |
| 2024-11-26 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-01-07 |
| 2024-11-26 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-01-07 |
| 2024-11-26 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-01-07 |
| 2024-11-26 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-01-07 |
| 2024-11-26 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Health | corrected 2025-01-07 |
| 2024-11-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-01-07 |
| 2024-02-01 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-03-08 |
| 2024-02-01 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Health | corrected 2024-03-08 |
| 2024-02-01 | Observe each nurse aide's job performance and give regular training. | E | Health | corrected 2024-03-08 |
| 2024-02-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-03-08 |
| 2024-02-01 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2024-03-08 |
| 2024-02-01 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-03-08 |
| 2024-02-01 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2024-03-08 |
| 2024-02-01 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2024-03-08 |
| 2024-02-01 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-03-08 |
| 2024-02-01 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-03-08 |
| 2024-02-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-03-08 |
| 2024-02-01 | Plan the resident's discharge to meet the resident's goals and needs. | D | complaint | corrected 2024-03-08 |
| Date | Type | Amount |
|---|---|---|
| 2025-12-13 | Fine | $28,776 |
| 2025-05-06 | Fine | $18,524 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| VOLPE, BENJAMIN | Corporate Director | Individual | NOT APPLICABLE | since 03/01/2019 |
| WEISBERG, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 03/01/2019 |
| NICOLUZAKIS, GREGORY | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2019 |
| VOLPE, BENJAMIN | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2019 |
| WEISBERG, WILLIAM | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2019 |
| SABER GOVERNANCE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2019 |
| SHG MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2019 |
| CARROLL, MICHELLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/21/2024 |
| RASTOGI, RITU | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2018 |
| SLOCUM, DAESHA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/26/2024 |
How to cite this page: CareRecords, “New Castle Health and Rehabilitation Center — compliance, penalty and ownership record” (CCN 085039), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/new-castle-health-and-rehabilitation-center-new-castle-de/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 085039. Corrections: data@carerecords.org.