Nursing homes › Virginia › Norfolk Health Care Center
901 East Princess Anne Road, Norfolk, VA 23504 · 7576261642 · 180 certified beds
Per CMS filings, this facility is affiliated with Lifeworks Rehab, a group operating 69 facilities in 5 states. Group record: average rating 2.0/5, 10 abuse citation icons, 8 facilities on the Special Focus list, $4,831,787 in federal fines. This facility rates below its group average (2.0/5).
Total nurse staffing: 3.13 (Virginia median: 3.45). RN hours: 0.44. Weekend total: 2.68. Nursing staff turnover: 73%.
All-time on record: 51 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2026-04-06 |
| 2026-03-12 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2026-04-06 |
| 2026-01-14 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | complaint | corrected 2026-01-30 |
| 2026-01-14 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-01-30 |
| 2026-01-14 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | D | complaint | corrected 2026-01-30 |
| 2026-01-14 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-01-30 |
| 2026-01-14 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2026-01-30 |
| 2025-09-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | J | complaint | corrected 2025-12-16 |
| 2025-09-24 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. | E | complaint | corrected 2026-01-30 |
| 2025-09-24 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-01-30 |
| 2025-09-24 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | complaint | corrected 2026-01-30 |
| 2025-09-24 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-01-30 |
| 2025-09-24 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2026-01-30 |
| 2024-09-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-10-01 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-24 | Fine | $102,245 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NORFOLK HOLDINGS I LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHESAPEAKE EAST LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EK 2005 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| FAY 2014 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| FAY 2014 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| LL 2013 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MMS 2008 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| MZR EAST LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SILVERSTONE EAST LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SOL 2000 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SOL 2000 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| STEVENS 3920 & FAMILY LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| STEVENS 3920 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| STEVENS 3920 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| WILSON, STEVEN | Corporate Director | Individual | NOT APPLICABLE | since 01/23/2024 |
| RYLBSS EAST MANAGER LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/28/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495210. Corrections: data@carerecords.org.