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Nursing homes › Virginia › Norfolk › Norview Heights Rehabilitation and Nursing

Norview Heights Rehabilitation and Nursing

827 Norview Avenue, Norfolk, VA 23509 · (757) 853-6281 · 60 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★★☆☆ 3/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★☆ 4/5

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Same-type reference in VA

CMS overall star rating: this provider 2/5; median among 286 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Norview Heights Rehabilitation and Nursing

  • The published staff-turnover figure is 69.6%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at EASTERN HEALTHCARE GROUP. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Eastern Healthcare Group, a group operating 18 facilities in 1 state. Group record: average rating 1.5/5, 5 abuse citation icons, 1 facility on the Special Focus list, $1,016,962 in federal fines. This facility rates above its group average (1.5/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.24 (Virginia median: 3.44). RN hours: 0.52. Weekend total: 2.62. Nursing staff turnover: 70%.

Inspection deficiencies

In the downloaded CMS dataset: 46 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2024-07-17Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2024-08-20
2023-10-12Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Ecomplaintcorrected 2023-11-05
2023-10-12Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2023-11-05
2023-10-12Ensure that residents are free from significant medication errors. Dcomplaintcorrected 2023-11-05
2023-10-12Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2023-11-05

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
VA SNF OPERATIONS HOLDINGS LLC5% Or Greater Direct Ownership InterestOrganization100%since 03/01/2022
JJ UNITED TR5% Or Greater Indirect Ownership InterestOrganization50%since 01/31/2024
SHAPIRO, AKIVACorporate OfficerIndividualNOT APPLICABLEsince 03/01/2022

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How to cite this page: CareRecords, “Norview Heights Rehabilitation and Nursing — compliance, penalty and ownership record” (CCN 495309), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/norview-heights-rehabilitation-and-nursing-norfolk-va/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495309. Corrections: data@carerecords.org.