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Nursing homesCalifornia › North Pointe Care Center

North Pointe Care Center

500 Jessie Avenue, Sacramento, CA 95838 · 9169227177 · 161 certified beds

Overall★★★☆☆ 3/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★☆ 4/5
Quality measures★★★★★ 5/5
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates above its group average (2.8/5).

See all 281 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.69 (California median: 4.24). RN hours: 0.54. Weekend total: 3.48. Nursing staff turnover: 38%.

Inspection deficiencies

All-time on record: 68 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-27Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2026-04-17
2026-03-27Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-04-17
2026-03-27Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-04-17
2026-03-04Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-03-20
2026-01-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. GHealthcorrected 2026-01-28
2026-01-09Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-01-28
2026-01-09Provide care or services that was trauma informed and/or culturally competent. EHealthcorrected 2026-01-28
2026-01-09Provide and implement an infection prevention and control program. EHealthcorrected 2026-01-28
2026-01-09Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. DHealthcorrected 2026-01-28
2026-01-09Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. DHealthcorrected 2026-01-28
2026-01-09Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-01-28
2026-01-09Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-01-28
2026-01-09Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-01-28
2026-01-09Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2026-01-28
2026-01-09Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2026-01-28
2026-01-09Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-01-28
2026-01-09Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. DHealthcorrected 2026-01-28
2026-01-09Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. DHealthcorrected 2026-01-28
2026-01-09Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents. BHealthDeficient, Provider has plan of correction
2026-01-09Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. BHealthDeficient, Provider has plan of correction
2025-09-26Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2025-10-28
2025-07-29Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-08-06
2025-01-02Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-01-17
2024-09-13Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. EHealthcorrected 2024-10-01
2024-09-13Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. EHealthcorrected 2024-10-01
2024-09-13Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2024-10-01
2024-09-13Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2024-10-01
2024-09-13Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. EHealthcorrected 2024-10-01
2024-09-13Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2024-10-01
2024-09-13Ensure that residents are free from significant medication errors. EHealthcorrected 2024-10-01
2024-09-13Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-10-01
2024-09-13Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-10-01
2024-09-13Provide and implement an infection prevention and control program. EHealthcorrected 2024-10-01
2024-09-13Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2024-10-01
2024-09-13Keep residents' personal and medical records private and confidential. DHealthcorrected 2024-10-01
2024-09-13Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2024-10-01
2024-09-13Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2024-10-01
2024-09-13Provide activities to meet all resident's needs. DHealthcorrected 2024-10-01
2024-09-13Assist a resident in gaining access to vision and hearing services. Dcomplaintcorrected 2024-10-01
2024-09-13Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2024-10-01

Federal penalties

DateTypeAmount
2026-01-09Fine$24,115
2026-01-09Payment Denial3 days payment denial
2024-06-28Payment Denial2 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
CAPITAL SNF HOLDING COMPANY, LLC5% Or Greater Direct Ownership InterestOrganization100%since 06/30/2023
PROVIDENCE GROUP NH, LLC5% Or Greater Indirect Ownership InterestOrganization100%since 06/30/2023
APT, FREDERICKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
HANCOCK, MARKCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
JERGENSEN, JOSHUACorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024
MITCHELL, JOHNCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2024

Compare nearby (Sacramento County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555400. Corrections: data@carerecords.org.