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Nursing homesNevada › Northstar Post Acute

Northstar Post Acute

2898 Highway 50 East, Carson City, NV 89701 · 7758823301 · 73 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★☆☆ 3/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

Ownership group

Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates below its group average (2.8/5).

See all 281 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.36 (Nevada median: 3.91). RN hours: 0.47. Weekend total: 2.89. Nursing staff turnover: 62%.

Inspection deficiencies

All-time on record: 78 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-02Administer the facility in a manner that enables it to use its resources effectively and efficiently. FHealthcorrected 2026-03-17
2026-02-02Develop and implement policies and procedures for flu and pneumonia vaccinations. FHealthcorrected 2026-03-17
2026-02-02Ensure that the resident and his/her doctor meet face-to-face at all required visits. EHealthcorrected 2026-03-17
2026-02-02Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. EHealthcorrected 2026-03-17
2026-02-02Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2026-03-17
2026-02-02Have the Quality Assessment and Assurance group have the required members and meet at least quarterly EHealthcorrected 2026-03-17
2026-02-02Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. EHealthcorrected 2026-03-17
2026-02-02Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2026-03-17
2026-02-02Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2026-03-17
2026-02-02Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2026-03-17
2026-02-02Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2026-03-17
2026-02-02Not hire anyone with a finding of abuse, neglect, exploitation, or theft. Dcomplaintcorrected 2026-03-17
2026-02-02Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-03-17
2026-02-02Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-03-17
2026-02-02Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2026-03-17
2026-02-02Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-03-17
2026-02-02Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2026-03-17
2026-02-02Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. DHealthcorrected 2026-03-17
2026-02-02Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-03-17
2026-02-02Have a plan that describes the process for conducting QAPI and QAA activities. DHealthcorrected 2026-03-17
2026-02-02Provide and implement an infection prevention and control program. DHealthcorrected 2026-03-17
2026-02-02Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. DHealthcorrected 2026-03-17
2026-02-02Develop, implement, and/or maintain an effective training program for all new and existing staff members. DHealthcorrected 2026-03-17
2026-02-02Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. DHealthcorrected 2026-03-17
2026-02-02Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents. DHealthcorrected 2026-03-17
2026-02-02Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. DHealthcorrected 2026-03-17
2026-02-02Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. DHealthcorrected 2026-03-17
2026-02-02Provide training in compliance and ethics. DHealthcorrected 2026-03-17
2026-02-02Provide behavior health training consistent with the requirements and as determined by a facility assessment. DHealthcorrected 2026-03-17
2026-02-02Post nurse staffing information every day. CHealthcorrected 2026-03-17
2024-12-19Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. EHealthcorrected 2025-01-29
2024-12-19Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2025-01-29
2024-12-19Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2025-01-29
2024-12-19Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2025-01-29
2024-12-19Provide and implement an infection prevention and control program. DHealthcorrected 2025-01-29
2024-12-19Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. DHealthcorrected 2025-01-29
2024-12-19Post nurse staffing information every day. CHealthcorrected 2025-01-29
2024-08-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-09-03
2024-02-20Provide safe, appropriate pain management for a resident who requires such services. GHealthcorrected 2024-04-07
2024-02-20Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. FHealthcorrected 2024-04-07

Federal penalties

DateTypeAmount
2024-02-20Fine$70,296

Ownership & control records (CMS filings)

NameRoleType%Since
PACS GROUP, INC.5% Or Greater Indirect Ownership InterestOrganization100%since 08/01/2025
JERGENSEN, JOSHUAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 08/01/2025
MITCHELL, JOHNManaging Control - Governing BodyIndividualNOT APPLICABLEsince 08/01/2025
CANTY, MARKOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2025
JERGENSEN, JOSHUAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2025
MITCHELL, JOHNOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2025
RHODES, MATTHEWOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/03/2025
TILLEY, SAMANTHAOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/01/2025

Compare nearby (Carson City County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 295023. Corrections: data@carerecords.org.