Nursing homes › Massachusetts › Northwood Rehabilitation & Healthcare Center
1010 Varnum Avenue, Lowell, MA 01854 · 9784588773 · 123 certified beds
Per CMS filings, this facility is affiliated with Athena Healthcare Systems, a group operating 24 facilities in 3 states. Group record: average rating 1.6/5, 5 abuse citation icons, 2 facilities on the Special Focus list, $2,017,826 in federal fines. This facility rates below its group average (1.6/5).
Total nurse staffing: 2.83 (Massachusetts median: 3.71). RN hours: 0.38. Weekend total: 2.75. Nursing staff turnover: 24%.
All-time on record: 55 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-15 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2025-09-11 |
| 2025-08-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-09-11 |
| 2025-08-15 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-09-12 |
| 2025-08-15 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Help the resident make transportation arrangements to and from radiology services. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-09-11 |
| 2025-08-15 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2025-09-11 |
| 2024-08-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2024-09-27 |
| 2024-08-29 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | G | Health | corrected 2024-09-27 |
| 2024-08-29 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2024-09-27 |
| 2024-08-29 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2024-09-27 |
| 2024-08-29 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-10-04 |
| 2024-08-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2024-09-27 |
| 2024-08-29 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2024-10-04 |
| 2024-08-29 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-10-04 |
| 2024-08-29 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-09-27 |
| Date | Type | Amount |
|---|---|---|
| 2024-08-29 | Fine | $85,178 |
| 2023-08-10 | Fine | $80,602 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATHENA HEALTH CARE SYSTEMS MA R LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2012 |
| CHAKALOS-SANTILLI, VALERIE | 5% Or Greater Indirect Ownership Interest | Individual | 5% | since 09/01/2012 |
| CURTIS, DIANE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2012 |
| MOSIER, MICHAEL | 5% Or Greater Indirect Ownership Interest | Individual | 6% | since 09/01/2012 |
| REZENDES, LORRIE | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 09/01/2012 |
| SANTILLI, LAWRENCE | 5% Or Greater Indirect Ownership Interest | Individual | 74% | since 05/04/2020 |
| SANTILLI, LAWRENCE | Corporate Officer | Individual | NOT APPLICABLE | since 10/03/2019 |
| ATHENA HEALTH CARE ASSOCIATES, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 09/01/2012 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225298. Corrections: data@carerecords.org.