Nursing homes › California › Novato Healthcare Center
1565 Hill Road, Novato, CA 94947 · (415) 897-6161 · 181 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Individual.
Total nurse staffing: 3.99 (California median: 4.24). RN hours: 0.51. Weekend total: 3.64.
In the downloaded CMS dataset: 100 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-17 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2026-07-10 |
| 2026-06-17 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-06-17 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-06-17 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-06-17 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | Deficient, Provider has no plan of correction |
| 2026-06-04 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-06-25 |
| 2026-06-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-06-25 |
| 2026-05-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-05-31 |
| 2026-04-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2026-05-04 |
| 2026-04-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-05-04 |
| 2026-03-25 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | complaint | corrected 2026-04-30 |
| 2025-12-31 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2026-01-05 |
| 2025-12-31 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-01-05 |
| 2025-12-03 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-12-17 |
| 2025-11-20 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-12-17 |
| 2025-11-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-17 |
| 2025-11-13 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Health | corrected 2025-11-29 |
| 2025-11-13 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2025-11-29 |
| 2025-11-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-11-29 |
| 2025-11-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-11-29 |
| 2025-11-13 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2025-11-29 |
| 2025-11-13 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-11-29 |
| 2025-11-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-11-29 |
| 2025-11-13 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-11-29 |
| 2025-11-13 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-11-30 |
| 2025-11-13 | Provide activities to meet all resident's needs. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Keep all essential equipment working safely. | D | Health | corrected 2025-11-29 |
| 2025-11-13 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2025-11-29 |
| 2025-09-08 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2025-10-07 |
| 2025-09-08 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-10-07 |
| 2025-09-08 | Provide routine and 24-hour emergency dental care for each resident. | D | complaint | corrected 2025-10-07 |
| 2025-08-28 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-09-16 |
| 2025-08-28 | PASARR screening for Mental disorders or Intellectual Disabilities | D | complaint | corrected 2025-09-16 |
| Date | Type | Amount |
|---|---|---|
| 2025-08-08 | Fine | $17,624 |
| 2025-04-23 | Fine | $72,864 |
| 2025-04-23 | Payment Denial | 70 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ASRU LLC | 5% Or Greater Direct Ownership Interest | Organization | 70% | since 06/15/2007 |
| CORPORATE INTERFACE SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 03/18/2024 |
| ROCKPORT ADMINISTRATIVE SERVICES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2007 |
| KAUR, GURBINDER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/24/2025 |
| RECHNITZ, SHLOMO | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2019 |
| SOCKELL, MARK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2024 |
How to cite this page: CareRecords, “Novato Healthcare Center — compliance, penalty and ownership record” (CCN 555844), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/novato-healthcare-center-novato-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555844. Corrections: data@carerecords.org.