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Nursing homesMichigan › Optalis Health and Rehabilitation of Grand Rapids

Optalis Health and Rehabilitation of Grand Rapids

1950 32Nd Street Se, Grand Rapids, MI 49508 · 6164525900 · 120 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Optalis Health & Rehabilitation, a group operating 37 facilities in 2 states. Group record: average rating 2.3/5, 10 abuse citation icons, 1 facilities on the Special Focus list, $2,053,062 in federal fines. This facility rates below its group average (2.3/5).

See all 37 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.39 (Michigan median: 3.80). RN hours: 0.41. Weekend total: 3.06. Nursing staff turnover: 65%.

Inspection deficiencies

All-time on record: 101 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-30Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2026-05-14
2026-04-30Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2026-05-14
2026-04-30Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2026-05-14
2026-03-05Provide appropriate pressure ulcer care and prevent new ulcers from developing. Gcomplaintcorrected 2026-03-24
2026-03-05Reasonably accommodate the needs and preferences of each resident. Dcomplaintcorrected 2026-03-24
2026-03-05Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2026-03-24
2025-12-29Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Jcomplaintcorrected 2026-01-27
2025-12-29Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2026-01-27
2025-12-29Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2026-01-27
2025-12-29Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-01-27
2025-12-29Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2026-01-27
2025-12-29Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2026-01-27
2025-12-29Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Dcomplaintcorrected 2026-01-27
2025-12-29Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2026-02-10
2025-12-29Post nurse staffing information every day. Dcomplaintcorrected 2026-01-27
2025-12-29Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Dcomplaintcorrected 2026-01-27
2025-11-24Ensure that residents are free from significant medication errors. Jcomplaintcorrected 2025-10-19
2025-11-24Observe each nurse aide's job performance and give regular training. Fcomplaintcorrected 2025-12-12
2025-11-24Administer the facility in a manner that enables it to use its resources effectively and efficiently. Fcomplaintcorrected 2025-12-12
2025-11-24Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Fcomplaintcorrected 2025-12-12
2025-11-24Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Fcomplaintcorrected 2025-12-12
2025-09-04Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-09-26
2025-09-04Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-09-22
2025-09-04Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-09-26
2025-09-04Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2025-09-26
2025-08-18Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Fcomplaintcorrected 2025-09-16
2025-08-18Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Ecomplaintcorrected 2025-11-17
2025-08-18Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2025-11-17
2025-08-18Allow resident to participate in the development and implementation of his or her person-centered plan of care. Dcomplaintcorrected 2025-09-16
2025-08-18Reasonably accommodate the needs and preferences of each resident. Dcomplaintcorrected 2025-09-16
2025-08-18Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). Dcomplaintcorrected 2025-09-16
2025-08-18Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2025-11-17
2025-08-18Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-11-17
2025-08-18Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-09-16
2025-05-08Provide and implement an infection prevention and control program. FHealthcorrected 2025-06-03
2025-05-08Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2025-06-03
2025-05-08Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. EHealthcorrected 2025-06-03
2025-05-08Make sure that a working call system is available in each resident's bathroom and bathing area. Ecomplaintcorrected 2025-06-03
2025-05-08Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. EHealthcorrected 2025-06-03
2025-05-08Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2025-06-03

Federal penalties

DateTypeAmount
2025-11-24Payment Denial13 days payment denial
2025-08-18Payment Denial51 days payment denial
2025-01-14Fine$128,989
2025-01-14Payment Denial63 days payment denial
2023-12-05Fine$7,796

Ownership & control records (CMS filings)

NameRoleType%Since
PAAR 108-GR LLC5% Or Greater Direct Ownership InterestOrganization100%since 08/07/2024
PINAL R PATEL 2017 IRRV TR UAD 6-14-175% Or Greater Indirect Ownership InterestOrganization50%since 08/07/2024
PINAL R PATEL REVOCABLE TRUST5% Or Greater Indirect Ownership InterestOrganization25%since 08/07/2024
RAJAN G PATEL REVOCABLE TRUST5% Or Greater Indirect Ownership InterestOrganization25%since 08/07/2024
PATEL, RAJANManaging Control - Governing BodyIndividualNOT APPLICABLEsince 08/07/2024
PATEL, RAJANCorporate DirectorIndividualNOT APPLICABLEsince 08/07/2024
OPTUM MANAGEMENT SOLUTIONS. INCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/04/2024
BILBAO, ANDREWOperational/Managerial ControlIndividualNOT APPLICABLEsince 08/07/2024
LYON, THOMASOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/15/2024
SLENDEBROEK, MATTHEWOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/15/2024

Compare nearby (Kent County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235458. Corrections: data@carerecords.org.