Nursing homes › Ohio › Otterbein New Albany
6690 Liberation Way, New Albany, OH 43054 · (614) 981-6854 · 60 certified beds
Per CMS filings, this facility is affiliated with Otterbein Seniorlife, a group operating 20 facilities in 2 states. Group record: average rating 3.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $160,299 in federal fines. This facility rates below its group average (3.1/5).
Total nurse staffing: 4.56 (Ohio median: 3.57). RN hours: 0.76. Weekend total: 4.28. Nursing staff turnover: 41%.
All-time on record: 62 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-23 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2026-07-31 |
| 2026-06-23 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2026-07-31 |
| 2026-06-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-07-31 |
| 2026-06-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-07-31 |
| 2026-02-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2026-03-17 |
| 2026-02-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-03-17 |
| 2026-02-26 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2026-03-17 |
| 2026-02-26 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2026-03-17 |
| 2026-02-26 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-03-17 |
| 2026-02-26 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2026-03-17 |
| 2026-02-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-03-17 |
| 2025-05-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-06-02 |
| 2025-05-15 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-06-02 |
| 2025-05-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-06-02 |
| 2024-08-21 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2024-09-30 |
| 2024-08-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-25 |
| 2024-08-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-09-30 |
| 2024-08-21 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2024-09-30 |
| 2024-08-21 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-10-25 |
| 2024-08-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-10-25 |
| 2024-08-21 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Provide activities to meet all resident's needs. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2024-10-25 |
| 2024-08-21 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-10-25 |
| 2024-08-21 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2024-09-30 |
| 2024-08-21 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2024-09-30 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-26 | Fine | $23,980 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| OTTERBEIN NEIGHBORHOODS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/2016 |
| OTTERBEIN HOME | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 12/01/2021 |
| ARNOLD, DANIEL | Corporate Officer | Individual | NOT APPLICABLE | since 09/03/2021 |
| GREEN, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 11/21/2005 |
| HAWKINS, RITA | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2014 |
| WILSON, JILL | Corporate Officer | Individual | NOT APPLICABLE | since 05/01/2009 |
| FUNCTIONAL PATHWAYS OF TENNESSEE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/01/2018 |
| OTTERBEIN HOME | Operational/Managerial Control | Organization | NOT APPLICABLE | since 12/01/2021 |
| APP, LYNN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| BARTLETT, VICTORIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| BARTON, MARY BETH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2024 |
| BAYLIFF, BECKY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| BROWNSON, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| BURKE, DANIEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| COLEMAN, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| FRALEY, RALPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| GLOSSER, HEIDI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| GREEN, JAMES | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| HAZELBAKER, TOMAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| PARIKH, RIPAL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
| VONDERHAAR, STEVE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/01/2021 |
How to cite this page: CareRecords, “Otterbein New Albany — compliance, penalty and ownership record” (CCN 366424), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/otterbein-new-albany-new-albany-oh/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 366424. Corrections: data@carerecords.org.