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Nursing homesMassachusetts › Park Avenue Health Center

Park Avenue Health Center

146 Park Avenue, Arlington, MA 02174 · 7816489530 · 89 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★★★☆ 4/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Best Care Services, a group operating 10 facilities in 2 states. Group record: average rating 2.4/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $504,165 in federal fines. This facility rates below its group average (2.4/5).

See all 10 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.59 (Massachusetts median: 3.71). RN hours: 1.02. Weekend total: 3.40. Nursing staff turnover: 38%.

Inspection deficiencies

All-time on record: 30 deficiency citations, including 4 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-12-03Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. EHealthcorrected 2025-12-29
2025-12-03Develop and implement policies and procedures to prevent abuse, neglect, and theft. DHealthcorrected 2025-12-29
2025-12-03Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-12-29
2025-12-03Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-12-29
2025-12-03Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2025-12-29
2025-12-03Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. DHealthcorrected 2025-12-29
2025-08-28Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Dcomplaintcorrected 2025-09-23
2025-04-29Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-04-17
2025-03-19Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-04-15
2024-11-19Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2024-11-21
2024-10-18Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. EHealthcorrected 2024-11-13
2024-10-18Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2024-11-13
2024-10-18Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2024-11-13
2024-10-18Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. DHealthcorrected 2024-11-13
2024-10-18Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. DHealthcorrected 2024-11-13
2024-10-18Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2024-11-13
2024-10-18Respond appropriately to all alleged violations. DHealthcorrected 2024-11-13
2024-10-18Ensure each resident receives an accurate assessment. DHealthcorrected 2024-11-13
2024-10-18Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-11-13
2024-10-18Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2024-11-13
2024-10-18Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-11-13
2024-10-18Provide care or services that was trauma informed and/or culturally competent. DHealthcorrected 2024-11-13
2024-10-18Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2024-11-13
2024-10-18Ensure that residents are free from significant medication errors. DHealthcorrected 2024-11-13
2023-10-11Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. JHealthcorrected 2023-10-17
2023-10-11Ensure services provided by the nursing facility meet professional standards of quality. JHealthcorrected 2023-10-17
2023-10-11Provide appropriate pressure ulcer care and prevent new ulcers from developing. JHealthcorrected 2023-10-17
2023-10-11Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2023-10-17
2023-10-11Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2023-10-17
2023-10-11Provide and implement an infection prevention and control program. DHealthcorrected 2023-10-17

Federal penalties

DateTypeAmount
2025-04-29Fine$12,948
2024-11-07Fine$16,801
2023-10-11Fine$83,863

Ownership & control records (CMS filings)

NameRoleType%Since
PARK AVENUE SNF OPERATIONS HOLDINGS LLCDirect Ownership InterestOrganizationNOT APPLICABLEsince 09/01/2021
CORAL TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 09/01/2021
JFF TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 09/01/2021
SUGAR PA TRUSTIndirect Ownership InterestOrganizationNOT APPLICABLEsince 09/01/2021
CHAPLER, YAAKOVIndirect Ownership InterestIndividualNOT APPLICABLEsince 09/01/2021
CHAPLER, YAAKOVOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/01/2021
LABELLE, GERALDOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/29/2025
NOE, CHERIEOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2014
STEINBERG, MOSHEOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/01/2021

Compare nearby (Middlesex County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225584. Corrections: data@carerecords.org.