Nursing homes › Missouri › Parkway Health Care Center
2323 Swope Parkway, Kansas City, MO 64130 · 8169241122 · 97 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 33 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $4,513,946 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 2.25 (Missouri median: 3.36). RN hours: 0.19. Weekend total: 2.03. Nursing staff turnover: 67%.
All-time on record: 98 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | complaint | Past Non-Compliance |
| 2026-03-05 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | Past Non-Compliance |
| 2025-04-22 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2025-05-28 |
| 2025-04-22 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2025-05-28 |
| 2025-04-22 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | complaint | corrected 2025-05-28 |
| 2025-04-22 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2025-05-28 |
| 2025-04-22 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-05-28 |
| 2024-10-23 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Ensure each resident receives an accurate assessment. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Provide and implement an infection prevention and control program. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Keep all essential equipment working safely. | F | Health | corrected 2024-12-07 |
| 2024-10-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-12-07 |
| 2024-10-23 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Provide activities to meet all resident's needs. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Post nurse staffing information every day. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Implement a program that monitors antibiotic use. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Health | corrected 2024-12-07 |
| 2024-10-23 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-12-07 |
| 2024-10-23 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2024-12-07 |
| 2024-10-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-12-07 |
| 2024-10-23 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2024-12-07 |
| 2024-10-23 | Assess the resident when there is a significant change in condition | D | Health | corrected 2024-12-07 |
| 2024-10-23 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-12-07 |
| 2024-10-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-12-07 |
| 2024-10-23 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-12-07 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-05 | Fine | $14,020 |
| 2024-06-04 | Fine | $16,801 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RELIANT CARE GROUP LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2016 |
| RCG INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 06/01/2016 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 03/01/2018 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 03/01/2018 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 06/01/2016 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2024 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2016 |
| HONDERICK, JUSTIN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/17/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265532. Corrections: data@carerecords.org.