Nursing homes › Louisiana › Bossier City › Pilgrim Manor Skilled Nursing and Rehabilitation
1524 Doctors Drive, Bossier City, LA 71111 · (318) 742-1623 · 155 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 264 providers with a published value in the same state and provider category: 2/5.
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Per CMS filings, this facility is affiliated with Priority Management, a group operating 38 facilities in 2 states. Group record: average rating 2.9/5, 3 abuse citation icons, 1 facility on the Special Focus list, $746,870 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.40 (Louisiana median: 3.62). RN hours: 0.22. Weekend total: 2.99. Nursing staff turnover: 69%.
In the downloaded CMS dataset: 22 deficiency citations, including 5 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2026-04-08 |
| 2026-02-25 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2026-04-08 |
| 2026-02-25 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-04-08 |
| 2026-02-25 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-04-08 |
| 2026-02-25 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2026-04-08 |
| 2026-02-25 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-08 |
| 2025-09-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-10-15 |
| 2025-09-03 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-10-29 |
| 2024-12-17 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-02-07 |
| 2024-12-17 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-02-07 |
| 2024-12-17 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-02-07 |
| 2024-12-17 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | E | Health | corrected 2025-02-07 |
| 2024-12-04 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2024-11-26 |
| 2024-12-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-11-26 |
| 2024-08-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | L | complaint | corrected 2024-08-29 |
| 2024-08-01 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | L | complaint | corrected 2024-08-29 |
| 2024-08-01 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | K | complaint | corrected 2024-08-29 |
| 2024-04-24 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | complaint | corrected 2024-06-08 |
| 2024-01-31 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2024-02-16 |
| 2024-01-31 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Health | corrected 2024-02-16 |
| 2024-01-31 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-02-16 |
| 2024-01-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2024-02-16 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-03 | Fine | $12,425 |
| 2025-09-03 | Payment Denial | 13 days payment denial |
| 2024-12-04 | Fine | $52,855 |
| 2024-08-01 | Fine | $120,973 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SDB HOLDINGS | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 04/01/2019 |
| BAUDER, WILLIAM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2019 |
| BOULWARE, DOUGLAS | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2019 |
| BOULWARE, STEVEN | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 04/01/2019 |
| PRIORITY MANAGEMENT GROUP, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2019 |
| BAUDER, WILLIAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2019 |
| BOULWARE, STEVEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2019 |
How to cite this page: CareRecords, “Pilgrim Manor Skilled Nursing and Rehabilitation — compliance, penalty and ownership record” (CCN 195594), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/pilgrim-manor-skilled-nursing-and-rehabilitation-bossier-city-la/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195594. Corrections: data@carerecords.org.