Nursing homes › North Carolina › Charlotte › Pine Crest Health & Rehabilitation
2727 Shamrock Drive, Charlotte, NC 28205 · (704) 519-2400 · 100 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 415 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: For profit - Limited Liability company.
Total nurse staffing: 3.04 (North Carolina median: 3.53). RN hours: 0.59. Weekend total: 2.86. Nursing staff turnover: 73%.
In the downloaded CMS dataset: 28 deficiency citations, including 5 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-08-07 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-08-18 |
| 2025-08-07 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-08-18 |
| 2025-08-07 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2025-08-18 |
| 2025-08-07 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2025-08-18 |
| 2025-08-07 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-18 |
| 2024-05-07 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | K | complaint | corrected 2024-05-24 |
| 2024-05-07 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | complaint | corrected 2024-05-24 |
| 2024-05-07 | Ensure that residents are free from significant medication errors. | K | complaint | corrected 2024-05-24 |
| 2024-05-07 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | K | complaint | corrected 2024-05-24 |
| 2024-05-07 | Provide and implement an infection prevention and control program. | J | complaint | corrected 2024-05-24 |
| 2024-05-07 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Health | corrected 2024-05-24 |
| 2024-05-07 | Provide activities to meet all resident's needs. | E | complaint | corrected 2024-05-24 |
| 2024-05-07 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | complaint | corrected 2024-05-24 |
| 2024-05-07 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | E | Health | corrected 2024-05-24 |
| 2024-05-07 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | complaint | corrected 2024-05-24 |
| 2024-05-07 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | complaint | corrected 2024-05-24 |
| 2024-05-07 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2024-05-24 |
| 2024-05-07 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2024-05-24 |
| 2024-05-07 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-05-24 |
| 2024-05-07 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2024-05-24 |
| Date | Type | Amount |
|---|---|---|
| 2024-05-07 | Fine | $144,199 |
No detailed ownership records on file.
How to cite this page: CareRecords, “Pine Crest Health & Rehabilitation — compliance, penalty and ownership record” (CCN 345304), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/pine-crest-health-rehabilitation-charlotte-nc/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345304. Corrections: data@carerecords.org.