Nursing homes › Missouri › Pinnacle Point Wellness & Rehabilitation
4700 Nw Cliffview Drive, Riverside, MO 64150 · 8167415105 · 180 certified beds
Per CMS filings, this facility is affiliated with Norbert Bennett & Donald Denz, a group operating 25 facilities in 6 states. Group record: average rating 1.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,548,216 in federal fines. This facility rates above its group average (1.6/5).
Total nurse staffing: 3.68 (Missouri median: 3.36). RN hours: 0.10. Weekend total: 3.28. Nursing staff turnover: 80%.
All-time on record: 38 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-30 | Honor the resident's right to choose his or her attending physician. | E | complaint | corrected 2026-05-19 |
| 2025-11-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2025-12-10 |
| 2025-11-20 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Health | corrected 2025-12-10 |
| 2025-11-20 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-12-10 |
| 2025-04-10 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | E | Health | corrected 2025-05-25 |
| 2025-04-10 | The resident has the right to receive notices in a format and a language he or she understands. | E | Health | corrected 2025-05-25 |
| 2025-04-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2025-05-25 |
| 2025-04-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-05-25 |
| 2025-04-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-05-25 |
| 2025-04-10 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-05-25 |
| 2025-04-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-05-25 |
| 2025-04-10 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Health | corrected 2025-05-25 |
| 2025-04-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2025-05-25 |
| 2025-04-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-05-25 |
| 2025-04-10 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-05-25 |
| 2025-04-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-05-25 |
| 2024-10-15 | Reasonably accommodate the needs and preferences of each resident. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Provide enough food/fluids to maintain a resident's health. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2024-11-29 |
| 2024-10-15 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2024-11-29 |
| 2024-10-15 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-11-29 |
| 2024-10-15 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-11-29 |
| 2024-04-19 | Ensure medication error rates are not 5 percent or greater. | E | complaint | corrected 2024-06-09 |
| 2024-02-29 | Employ staff that are licensed, certified, or registered in accordance with state laws. | F | complaint | corrected 2024-03-04 |
| 2023-11-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2024-01-01 |
| 2023-11-20 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2024-02-27 |
| 2023-11-20 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | complaint | corrected 2024-02-27 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-19 | Payment Denial | 13 days payment denial |
| 2023-11-20 | Fine | $52,878 |
| 2023-11-20 | Payment Denial | 62 days payment denial |
No detailed ownership records on file.
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265379. Corrections: data@carerecords.org.