Nursing homes › California › Plymouth Village
819 Salem Drive, Redlands, CA 92373 · 9097931233 · 48 certified beds
Per CMS filings, this facility is affiliated with Humangood, a group operating 17 facilities in 7 states. Group record: average rating 4.5/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $255,532 in federal fines. This facility rates below its group average (4.5/5).
Total nurse staffing: 4.53 (California median: 4.24). RN hours: 0.32. Weekend total: 4.02. Nursing staff turnover: 26%.
All-time on record: 23 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-28 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-06-04 |
| 2025-06-19 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-07-10 |
| 2025-06-19 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-07-10 |
| 2025-06-19 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-07-10 |
| 2025-06-19 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-07-10 |
| 2025-06-19 | Ensure medication error rates are not 5 percent or greater. | D | Health | corrected 2025-07-10 |
| 2025-06-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-07-10 |
| 2024-04-26 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Health | corrected 2024-05-20 |
| 2024-04-26 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Health | corrected 2024-05-20 |
| 2024-04-26 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-05-20 |
| 2024-04-26 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-05-20 |
| 2024-04-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-05-20 |
| 2024-04-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-05-20 |
| 2024-04-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-05-20 |
| 2023-03-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2023-04-18 |
| 2023-03-10 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2023-04-18 |
| 2023-03-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-04-18 |
| 2023-03-10 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-04-18 |
| 2023-03-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-04-18 |
| 2023-03-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2023-04-18 |
| 2023-03-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2023-04-18 |
| 2023-03-10 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-04-18 |
| 2023-03-10 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Health | corrected 2023-04-18 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| HUMANGOOD NORCAL | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/1967 |
| HUMANGOOD | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 05/01/2016 |
| BAKER, JUDITH | Corporate Director | Individual | NOT APPLICABLE | since 04/25/2012 |
| BATTISON, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2016 |
| BROWN, HERMAN | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2016 |
| CHRISTOPHERSON, JOANNE | Corporate Director | Individual | NOT APPLICABLE | since 03/20/2025 |
| FELLER, IRENE | Corporate Director | Individual | NOT APPLICABLE | since 01/26/2021 |
| GRIFFITH, ALAN | Corporate Director | Individual | NOT APPLICABLE | since 06/30/2019 |
| HOLMES, MICHELLE | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2016 |
| KELLEY, ALBERT | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2016 |
| ROTH, SHARON | Corporate Director | Individual | NOT APPLICABLE | since 12/08/2018 |
| VANGELISTO, GWEN | Corporate Director | Individual | NOT APPLICABLE | since 08/30/2021 |
| COCHRANE, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 08/10/2009 |
| GHASSEMI, BETHANY | Corporate Officer | Individual | NOT APPLICABLE | since 05/21/2019 |
| MCDONALD, ANDREW | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2020 |
| OGUS, DANIEL | Corporate Officer | Individual | NOT APPLICABLE | since 08/27/2009 |
| HUMANGOOD NORCAL | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/1967 |
| HUMANGOOD SOCAL | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/1967 |
| COCHRANE, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/10/2009 |
| DAVIS, VICTORIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/06/2023 |
| DRAKE, BRETT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/14/2024 |
| GHASSEMI, BETHANY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/21/2019 |
| HARRISON, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/02/2024 |
| LOPEZ, JESSICA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/20/2020 |
| MCDONALD, ANDREW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2020 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055914. Corrections: data@carerecords.org.