Nursing homes › California › Redlands › Redlands Healthcare Center
1620 W Fern Ave, Redlands, CA 92373 · (909) 793-2609 · 78 certified beds
Save this provider to compare the same published fields across up to four providers of the same care type.
Open your comparisonCMS overall star rating: this provider 4/5; median among 1,154 providers with a published value in the same state and provider category: 3/5.
CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.
How to compare records without mistaking missing data for good performance →
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 274 facilities in 16 states. Group record: average rating 2.9/5, 28 abuse citation icons, 12 facilities on the Special Focus list, $8,781,073 in federal fines. This facility rates above its group average (2.9/5).
Total nurse staffing: 4.37 (California median: 4.24). RN hours: 0.50. Weekend total: 4.01. Nursing staff turnover: 42%.
In the downloaded CMS dataset: 14 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-23 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Health | corrected 2026-05-19 |
| 2026-04-23 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-05-19 |
| 2026-04-23 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-05-19 |
| 2026-04-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2026-05-19 |
| 2026-04-23 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2026-05-19 |
| 2026-04-23 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2026-05-19 |
| 2025-02-06 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-03-01 |
| 2025-02-06 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Health | corrected 2025-03-01 |
| 2024-04-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-04-22 |
| 2024-02-02 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-02-29 |
| 2024-02-02 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2024-02-29 |
| 2024-02-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-02-29 |
| 2024-02-02 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-02-29 |
| 2024-02-02 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-02-29 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 11/05/2021 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 11/05/2021 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 11/05/2021 |
| MURRAY, JASON | Corporate Officer | Individual | NOT APPLICABLE | since 11/05/2021 |
How to cite this page: CareRecords, “Redlands Healthcare Center — compliance, penalty and ownership record” (CCN 055001), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/redlands-healthcare-center-redlands-ca/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 055001. Corrections: data@carerecords.org.