Nursing homes › Massachusetts › Regalcare at Holyoke
282 Cabot Street, Holyoke, MA 01040 · 4135387470 · 102 certified beds
Per CMS filings, this facility is affiliated with Regalcare, a group operating 9 facilities in 1 states. Group record: average rating 1.7/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $566,667 in federal fines. This facility rates below its group average (1.7/5).
Total nurse staffing: 3.60 (Massachusetts median: 3.71). RN hours: 0.40. Weekend total: 3.20. Nursing staff turnover: 49%.
All-time on record: 44 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-25 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-07-31 |
| 2025-06-25 | Ensure that residents are free from significant medication errors. | E | Health | corrected 2025-07-31 |
| 2025-06-25 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Health | corrected 2025-07-31 |
| 2025-06-25 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2025-07-31 |
| 2025-06-25 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-07-31 |
| 2025-06-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-07-31 |
| 2025-06-25 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2025-07-31 |
| 2025-06-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-07-31 |
| 2025-06-25 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-07-31 |
| 2025-06-25 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Health | corrected 2025-07-31 |
| 2024-10-23 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-11-01 |
| 2024-05-24 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Health | corrected 2024-06-21 |
| 2024-05-24 | Have policies on smoking. | F | Health | corrected 2024-06-21 |
| 2024-05-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-06-21 |
| 2024-05-24 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-06-21 |
| 2024-05-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-06-21 |
| 2024-05-24 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Health | corrected 2024-06-21 |
| 2024-05-24 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Respond appropriately to all alleged violations. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Observe each nurse aide's job performance and give regular training. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2024-06-21 |
| 2024-05-24 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2024-06-21 |
| 2023-10-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2023-11-01 |
| 2023-10-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2023-11-01 |
| 2023-10-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2023-11-01 |
| 2023-09-27 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2023-10-06 |
| 2023-02-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2023-03-23 |
| 2023-02-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-03-23 |
| 2023-02-21 | Provide and implement an infection prevention and control program. | E | Health | corrected 2023-03-23 |
| 2023-02-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2023-03-23 |
| 2023-02-21 | Give residents a notice of rights, rules, services and charges. | D | Health | corrected 2023-03-23 |
| 2023-02-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2023-03-23 |
| 2023-02-21 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2023-03-23 |
| 2023-02-21 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2023-03-23 |
| Date | Type | Amount |
|---|---|---|
| 2023-09-27 | Fine | $13,153 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RC OPCO HOLDCO LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 09/01/2022 |
| MIRLIS, ELIYAHU | 5% Or Greater Indirect Ownership Interest | Individual | 99% | since 09/01/2022 |
| MIRLIS, ELIYAHU | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225232. Corrections: data@carerecords.org.