Nursing homes › California › Ridgeway Post Acute
523 Hayes Lane, Petaluma, CA 94952 · 7077632457 · 79 certified beds
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 4.10 (California median: 4.24). RN hours: 0.41. Weekend total: 3.61. Nursing staff turnover: 36%.
All-time on record: 56 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-12-26 |
| 2025-12-16 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2025-12-29 |
| 2025-08-08 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-08-22 |
| 2025-06-16 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-06-23 |
| 2025-06-03 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2025-06-19 |
| 2025-04-16 | Provide appropriate foot care. | G | complaint | corrected 2025-05-07 |
| 2025-04-16 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-05-07 |
| 2025-04-16 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-05-07 |
| 2025-03-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2025-03-20 |
| 2025-03-12 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | complaint | corrected 2025-03-20 |
| 2025-01-22 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-02-09 |
| 2024-09-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-10-23 |
| 2024-09-27 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Dispose of garbage and refuse properly. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Keep all essential equipment working safely. | E | Health | corrected 2024-10-23 |
| 2024-09-27 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2024-10-23 |
| 2024-08-13 | Ensure that residents are fully informed and understand their health status, care and treatments. | G | complaint | corrected 2024-09-13 |
| 2024-08-13 | Ensure services provided by the nursing facility meet professional standards of quality. | G | complaint | corrected 2024-09-13 |
| 2024-08-13 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2024-09-13 |
| 2024-02-01 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | complaint | corrected 2024-02-26 |
| 2024-02-01 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2024-02-26 |
| 2024-02-01 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-02-26 |
| 2023-11-21 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2023-12-27 |
| 2023-11-21 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | complaint | corrected 2023-12-27 |
| 2023-11-21 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | D | complaint | corrected 2023-12-27 |
| 2023-11-20 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2023-12-05 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-16 | Fine | $16,244 |
| 2024-08-13 | Fine | $8,018 |
| 2024-08-13 | Fine | $8,018 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/11/2023 |
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| TUCKER, RILEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555703. Corrections: data@carerecords.org.