Nursing homes › New Mexico › Rio Rancho Center
4210 Sabana Grande Se, Rio Rancho, NM 87124 · 5058926603 · 120 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.18 (New Mexico median: 3.43). RN hours: 0.32. Weekend total: 2.83. Nursing staff turnover: 54%.
All-time on record: 74 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-27 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | complaint | corrected 2026-05-21 |
| 2026-04-27 | Keep residents' personal and medical records private and confidential. | E | complaint | corrected 2026-05-21 |
| 2026-04-27 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2026-05-21 |
| 2026-04-27 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | complaint | corrected 2026-05-21 |
| 2026-03-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2026-03-30 |
| 2026-03-10 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2026-03-30 |
| 2026-03-10 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2026-03-30 |
| 2026-03-10 | Ensure services provided by the nursing facility meet professional standards of quality. | E | complaint | corrected 2026-03-30 |
| 2026-03-10 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2026-03-30 |
| 2025-11-18 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-12-09 |
| 2025-06-06 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | complaint | corrected 2025-08-01 |
| 2025-02-25 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2025-04-08 |
| 2025-02-25 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | E | Health | corrected 2025-04-08 |
| 2025-02-25 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Respond appropriately to all alleged violations. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-04-08 |
| 2025-02-25 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Health | corrected 2025-04-08 |
| 2024-11-15 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | complaint | corrected 2024-10-01 |
| 2024-11-15 | Ensure each resident receives an accurate assessment. | D | complaint | corrected 2024-12-13 |
| 2024-11-15 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | complaint | corrected 2024-12-13 |
| 2024-08-16 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | complaint | corrected 2024-10-04 |
| 2024-08-16 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-10-04 |
| 2024-02-19 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | complaint | corrected 2024-03-28 |
| 2024-02-19 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Health | corrected 2024-03-28 |
| 2024-02-19 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-03-28 |
| 2024-02-19 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | E | Health | corrected 2024-03-28 |
| 2024-02-19 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2024-03-28 |
| 2024-02-19 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2024-03-28 |
| 2024-02-19 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Health | corrected 2024-03-28 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PEAK MEDICAL LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/02/2015 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 12/01/2012 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUNBRIDGE HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 04/20/2007 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| ARMIJO, OLIVIA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| JOSEPH, CHARLESLY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| MORRIS, DIANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325033. Corrections: data@carerecords.org.