Nursing homes › Michigan › Riverside Nursing Centre
415 Friant Street, Grand Haven, MI 49417 · 6168424120 · 34 certified beds
Per CMS filings, this facility is affiliated with Atrium Centers, a group operating 26 facilities in 4 states. Group record: average rating 3.0/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $725,682 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.72 (Michigan median: 3.80). RN hours: 0.72. Weekend total: 3.33. Nursing staff turnover: 71%.
All-time on record: 53 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-20 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-05-11 |
| 2026-04-20 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-05-11 |
| 2026-02-12 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-05-04 |
| 2026-02-12 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Health | corrected 2026-05-04 |
| 2026-02-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | complaint | corrected 2026-03-18 |
| 2026-02-12 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Health | corrected 2026-03-18 |
| 2026-02-12 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2026-03-18 |
| 2026-02-12 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-03-19 |
| 2026-02-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2026-03-18 |
| 2026-02-12 | Provide safe, appropriate pain management for a resident who requires such services. | E | complaint | corrected 2026-03-18 |
| 2026-02-12 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2026-03-18 |
| 2026-02-12 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2026-03-18 |
| 2026-02-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-05-04 |
| 2026-02-12 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | E | Health | corrected 2026-05-04 |
| 2026-02-12 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2026-03-18 |
| 2026-02-12 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2026-03-18 |
| 2026-02-12 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2026-03-18 |
| 2026-02-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2026-03-18 |
| 2026-02-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-03-18 |
| 2025-07-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2025-08-08 |
| 2025-07-11 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | F | complaint | corrected 2025-08-08 |
| 2025-07-11 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | F | complaint | corrected 2025-08-08 |
| 2025-07-11 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. | F | complaint | corrected 2025-08-08 |
| 2025-07-11 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | complaint | corrected 2025-08-08 |
| 2025-07-11 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | E | complaint | corrected 2025-08-08 |
| 2025-07-11 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-08-08 |
| 2025-07-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-08-08 |
| 2025-07-11 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-08-08 |
| 2025-07-11 | Assist a resident in gaining access to vision and hearing services. | D | complaint | corrected 2025-08-08 |
| 2025-07-11 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. | D | complaint | corrected 2025-08-08 |
| 2025-07-11 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | complaint | corrected 2025-08-08 |
| 2024-12-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-01-15 |
| 2024-12-04 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Health | corrected 2025-01-15 |
| 2024-12-04 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Health | corrected 2025-02-19 |
| 2024-12-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-01-15 |
| 2024-12-04 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-02-19 |
| 2024-12-04 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-01-15 |
| 2024-12-04 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Health | corrected 2025-01-15 |
| 2024-12-04 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2025-01-15 |
| 2024-12-04 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-01-15 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| ATRIUM CENTERS, LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/01/2007 |
| BAILEY, ESSEL | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2007 |
| FINNEY, DONALD | Corporate Director | Individual | NOT APPLICABLE | since 08/22/2012 |
| MCDERMOTT, THOMAS | Corporate Officer | Individual | NOT APPLICABLE | since 03/13/2019 |
| ATRIUM CENTERS MANAGEMENT LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2007 |
| ORION OPERATING SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2007 |
| ALBRIGHT ROSS, SUSAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2018 |
| LOCKHART, DENNIS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2018 |
| MCGAHAN, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/25/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 235535. Corrections: data@carerecords.org.