Nursing homes › Indiana › Riverside Village
1400 W Franklin St, Elkhart, IN 46516 · 5745222020 · 97 certified beds
Per CMS filings, this facility is affiliated with American Senior Communities, a group operating 92 facilities in 1 states. Group record: average rating 3.9/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $229,761 in federal fines. This facility rates below its group average (3.9/5).
Total nurse staffing: 3.43 (Indiana median: 3.55). RN hours: 0.53. Weekend total: 2.95. Nursing staff turnover: 65%.
All-time on record: 26 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-24 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2026-03-23 |
| 2026-02-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-03-23 |
| 2026-02-24 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2026-03-23 |
| 2026-02-24 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | complaint | corrected 2026-03-23 |
| 2026-02-24 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2026-03-23 |
| 2026-02-24 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2026-03-23 |
| 2025-06-26 | Provide safe, appropriate pain management for a resident who requires such services. | D | complaint | corrected 2025-07-25 |
| 2025-03-06 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | complaint | corrected 2025-04-05 |
| 2024-11-27 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-01-08 |
| 2024-11-27 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Health | corrected 2025-01-08 |
| 2024-11-27 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2025-01-08 |
| 2024-11-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-01-08 |
| 2024-11-27 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-01-08 |
| 2024-11-27 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-01-08 |
| 2024-10-10 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-11-08 |
| 2024-10-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-11-08 |
| 2024-10-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2024-11-08 |
| 2024-01-30 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | complaint | corrected 2024-02-29 |
| 2023-12-12 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2024-01-19 |
| 2023-12-12 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Health | corrected 2024-01-19 |
| 2023-12-12 | Respond appropriately to all alleged violations. | D | Health | corrected 2024-01-19 |
| 2023-12-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-01-19 |
| 2023-12-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-01-19 |
| 2023-12-12 | Provide activities to meet all resident's needs. | D | Health | corrected 2024-01-19 |
| 2023-12-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-01-19 |
| 2023-12-12 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2024-01-19 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY | Direct Ownership Interest | Organization | NOT APPLICABLE | since 10/01/2006 |
| CHIES, STEVEN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/17/2016 |
| JACKSON, BLAKE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2006 |
| JACKSON, ETHAN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2006 |
| JACKSON, MARK | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2006 |
| JACKSON, MICHAEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/14/2024 |
| JACKSON, WESSLEY | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2006 |
| JUSTICE, DAVID | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2006 |
| KELSEY, DONNA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 07/18/2024 |
| STITLE, STEPHEN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 03/16/2016 |
| WRIGHT, THERESSA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/21/2021 |
| DOUCET, KELLY | Corporate Director | Individual | NOT APPLICABLE | since 02/03/2025 |
| DRUMMER, CARL | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2017 |
| FISCH, GARY | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2025 |
| HANIFY, THOMAS | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| HORN, BRENDA | Corporate Director | Individual | NOT APPLICABLE | since 09/20/2023 |
| LAZARD, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 01/29/2021 |
| O'BRIEN, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 02/03/2025 |
| BABCOCK, PAUL | Corporate Officer | Individual | NOT APPLICABLE | since 09/30/2020 |
| CAINE, VIRGINIA | Corporate Officer | Individual | NOT APPLICABLE | since 01/10/1994 |
| GODDARD, NICHOLE | Corporate Officer | Individual | NOT APPLICABLE | since 07/11/2022 |
| HARRIS, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 12/22/2003 |
| SIMPSON, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 08/06/2023 |
| AMERICAN SENIOR COMMUNITIES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2006 |
| THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2006 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 155695. Corrections: data@carerecords.org.