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Nursing homesNorth Carolina › Rockwell Park Rehabilitation and Healthcare Center

Rockwell Park Rehabilitation and Healthcare Center

1930 West Sugar Creek Road, Charlotte, NC 28262 · 7045984480 · 120 certified beds

OverallNot rated
Health inspectionsNot rated
StaffingNot rated
Quality measuresNot rated
Special Focus: CMS lists this facility as SFF — among the facilities with the most serious ongoing compliance problems in the country.

Ownership group

Per CMS filings, this facility is affiliated with Yad Healthcare, a group operating 13 facilities in 3 states. Group record: average rating 1.7/5, 3 abuse citation icons, 1 facilities on the Special Focus list, $719,126 in federal fines.

See all 13 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.49 (North Carolina median: 3.53). RN hours: 0.59. Weekend total: 3.11. Nursing staff turnover: 60%.

Inspection deficiencies

All-time on record: 34 deficiency citations, including 7 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-27Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Dcomplaintcorrected 2026-04-15
2026-03-27Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2026-04-15
2026-03-27Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-12-19
2026-03-27Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-04-15
2026-03-27Provide and implement an infection prevention and control program. DHealthcorrected 2026-04-15
2026-01-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. GcomplaintPast Non-Compliance
2025-11-20Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. EHealthcorrected 2025-12-13
2025-11-20Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2025-12-13
2025-11-20Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-12-13
2025-11-20Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2025-12-13
2025-09-05Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. JcomplaintPast Non-Compliance
2025-07-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2025-07-26
2025-05-23Ensure each resident receives an accurate assessment. EHealthcorrected 2025-07-25
2025-05-23Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-07-25
2025-05-23Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2025-07-25
2025-05-23Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2025-07-25
2025-05-23Provide and implement an infection prevention and control program. DHealthcorrected 2025-07-25
2025-05-23Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. CHealthcorrected 2025-07-25
2024-11-27Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Jcomplaintcorrected 2024-12-20
2024-11-27Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2024-12-20
2024-11-27Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2024-12-20
2024-06-21Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2024-07-25
2024-06-21Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Ecomplaintcorrected 2024-07-25
2024-06-21Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2024-07-25
2024-06-21Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2024-07-25
2024-06-21Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2024-07-18
2024-06-21Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Dcomplaintcorrected 2024-07-18
2024-06-21Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2024-07-25
2024-06-21Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Dcomplaintcorrected 2024-07-25
2024-04-29Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Kcomplaintcorrected 2024-03-02
2024-04-29Develop and implement policies and procedures to prevent abuse, neglect, and theft. Jcomplaintcorrected 2023-12-29
2024-04-29Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2024-05-09
2024-04-29Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Dcomplaintcorrected 2024-05-09
2024-04-29Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Ccomplaintcorrected 2024-05-09

Federal penalties

DateTypeAmount
2026-03-27Fine$23,397
2025-11-20Fine$12,935
2025-05-23Fine$93,236
2024-11-27Fine$113,051
2024-06-21Fine$78,793
2024-06-21Payment Denial2 days payment denial
2024-04-29Fine$6,899
2024-04-29Fine$10,202

Ownership & control records (CMS filings)

NameRoleType%Since
SATURN HOLDINGS I LLC5% Or Greater Direct Ownership InterestOrganization100%since 06/01/2024
WEST NC HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 06/01/2024
ALTER, TZVI5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 06/01/2024
ALTER, TZVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
NELSON, JOHNOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025
TROWELL, KITOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025

Compare nearby (Mecklenburg County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345489. Corrections: data@carerecords.org.