CareRecords.org

Nursing homes › North Carolina › Charlotte › Rockwell Park Rehabilitation and Healthcare Center

Rockwell Park Rehabilitation and Healthcare Center

1930 West Sugar Creek Road, Charlotte, NC 28262 · (704) 598-4480 · 120 certified beds

OverallNot rated
Health inspectionsNot rated
StaffingNot rated
Quality measuresNot rated
Special Focus: CMS lists this facility as SFF — among the facilities with the most serious ongoing compliance problems in the country.

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to Rockwell Park Rehabilitation and Healthcare Center

  • CMS lists SFF. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 60.2%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at YAD HEALTHCARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Ownership group

Per CMS filings, this facility is affiliated with Yad Healthcare, a group operating 13 facilities in 3 states. Group record: average rating 1.7/5, 2 abuse citation icons, 1 facility on the Special Focus list, $757,686 in federal fines.

See all 13 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.49 (North Carolina median: 3.53). RN hours: 0.59. Weekend total: 3.11. Nursing staff turnover: 60%.

Inspection deficiencies

In the downloaded CMS dataset: 34 deficiency citations, including 7 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-03-27Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Dcomplaintcorrected 2026-04-15
2026-03-27Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2026-04-15
2026-03-27Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-12-19
2026-03-27Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-04-15
2026-03-27Provide and implement an infection prevention and control program. DHealthcorrected 2026-04-15
2026-01-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. GcomplaintPast Non-Compliance
2025-11-20Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. EHealthcorrected 2025-12-13
2025-11-20Ensure that residents are fully informed and understand their health status, care and treatments. DHealthcorrected 2025-12-13
2025-11-20Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2025-12-13
2025-11-20Ensure medication error rates are not 5 percent or greater. DHealthcorrected 2025-12-13
2025-09-05Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. JcomplaintPast Non-Compliance
2025-07-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2025-07-26
2025-05-23Ensure each resident receives an accurate assessment. EHealthcorrected 2025-07-25
2025-05-23Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-07-25
2025-05-23Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2025-07-25
2025-05-23Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2025-07-25
2025-05-23Provide and implement an infection prevention and control program. DHealthcorrected 2025-07-25
2025-05-23Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. CHealthcorrected 2025-07-25
2024-11-27Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Jcomplaintcorrected 2024-12-20
2024-11-27Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2024-12-20
2024-11-27Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Jcomplaintcorrected 2024-12-20
2024-06-21Provide appropriate treatment and care according to orders, resident’s preferences and goals. Ecomplaintcorrected 2024-07-25
2024-06-21Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Ecomplaintcorrected 2024-07-25
2024-06-21Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2024-07-25
2024-06-21Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2024-07-25
2024-06-21Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2024-07-18
2024-06-21Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Dcomplaintcorrected 2024-07-18
2024-06-21Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2024-07-25
2024-06-21Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Dcomplaintcorrected 2024-07-25
2024-04-29Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Kcomplaintcorrected 2024-03-02
2024-04-29Develop and implement policies and procedures to prevent abuse, neglect, and theft. Jcomplaintcorrected 2023-12-29
2024-04-29Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Dcomplaintcorrected 2024-05-09
2024-04-29Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Dcomplaintcorrected 2024-05-09
2024-04-29Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Ccomplaintcorrected 2024-05-09

Federal penalties

DateTypeAmount
2026-03-27Fine$23,397
2025-11-20Fine$12,935
2025-05-23Fine$93,236
2024-11-27Fine$113,051
2024-06-21Fine$78,793
2024-06-21Payment Denial2 days payment denial
2024-04-29Fine$6,899
2024-04-29Fine$10,202

Ownership & control records (CMS filings)

NameRoleType%Since
SATURN HOLDINGS I LLC5% Or Greater Direct Ownership InterestOrganization100%since 06/01/2024
WEST NC HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 06/01/2024
ALTER, TZVI5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 06/01/2024
ALTER, TZVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
NELSON, JOHNOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025
TROWELL, KITOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2025

Compare nearby (Mecklenburg County)

How to cite this page: CareRecords, “Rockwell Park Rehabilitation and Healthcare Center — compliance, penalty and ownership record” (CCN 345489), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/rockwell-park-rehabilitation-and-healthcare-center-charlotte-nc/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345489. Corrections: data@carerecords.org.