Nursing homes › North Carolina › Royal Park Rehabilitation & Health Center
2700 Roal Commons Lane, Matthews, NC 28105 · 7048496990 · 169 certified beds
Per CMS filings, this facility is affiliated with Liberty Senior Living, a group operating 37 facilities in 2 states. Group record: average rating 2.8/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $941,491 in federal fines. This facility rates below its group average (2.8/5).
Total nurse staffing: 3.47 (North Carolina median: 3.53). RN hours: 0.37. Weekend total: 3.10. Nursing staff turnover: 46%.
All-time on record: 25 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-05 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | complaint | corrected 2025-12-16 |
| 2025-12-05 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-12-16 |
| 2025-12-05 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2025-12-16 |
| 2025-12-05 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-12-16 |
| 2025-12-05 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2025-12-16 |
| 2025-12-05 | Ensure medication error rates are not 5 percent or greater. | D | complaint | corrected 2025-12-16 |
| 2025-12-05 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2025-12-16 |
| 2025-12-05 | Ensure each resident receives an accurate assessment. | B | Health | corrected 2025-12-16 |
| 2024-08-08 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Health | corrected 2024-08-13 |
| 2024-08-08 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-08-13 |
| 2024-06-07 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2023-12-02 |
| 2024-03-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-02-17 |
| 2024-03-25 | Provide activities to meet all resident's needs. | H | complaint | corrected 2024-04-11 |
| 2024-03-25 | Provide appropriate foot care. | G | complaint | corrected 2024-04-11 |
| 2024-03-25 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2024-04-11 |
| 2024-03-25 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | complaint | corrected 2024-04-11 |
| 2024-03-25 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-04-11 |
| 2024-03-25 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | complaint | corrected 2024-04-11 |
| 2023-10-04 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2023-10-11 |
| 2023-10-04 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2023-10-11 |
| 2023-03-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2023-04-03 |
| 2023-03-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-04-03 |
| 2023-03-10 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2023-04-03 |
| 2023-03-10 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Health | corrected 2023-04-03 |
| 2023-03-10 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-04-03 |
| Date | Type | Amount |
|---|---|---|
| 2025-12-05 | Fine | $23,010 |
| 2024-03-25 | Fine | $16,801 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| LONG TERM CARE MANAGEMENT SERVICES LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 03/10/2011 |
| JOHN A MCNEILL JR 2012 IRRV TR | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| LIBERTY HEALTHCARE GROUP LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| LIBERTY REAL PROPERTIES, LLC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| RONALD B. AND CYNTHIA J. MCNEILL 2013 IRREVOCABLE TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 04/01/2025 |
| MILLER, ROBERT | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2025 |
| MCNEILL, JOHN | Corporate Director | Individual | NOT APPLICABLE | since 01/23/2006 |
| MCNEILL, RONALD | Corporate Director | Individual | NOT APPLICABLE | since 01/23/2006 |
| MILLER, ROBERT | Corporate Director | Individual | NOT APPLICABLE | since 09/01/2024 |
| WILSON, JEFFREY | Corporate Director | Individual | NOT APPLICABLE | since 04/01/2003 |
| CALCUTT, JOSEPH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| CLEMENTS, THAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| JAMES, NICOLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
| MCNEILL, JOHN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/10/2011 |
| MCNEILL, RONALD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/10/2011 |
| WILSON, JEFFREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345026. Corrections: data@carerecords.org.