Nursing homes › Virginia › Roanoke › South Roanoke Nursing and Rehabilitation
3823 Franklin Rd, Sw, Roanoke, VA 24014 · (540) 344-4325 · 98 certified beds
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Open your comparisonCMS overall star rating: this provider 3/5; median among 286 providers with a published value in the same state and provider category: 3/5.
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Per CMS filings, this facility is affiliated with Heritage Hall, a group operating 15 facilities in 1 state. Group record: average rating 4.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $103,876 in federal fines. This facility rates below its group average (4.1/5).
Total nurse staffing: 3.23 (Virginia median: 3.44). RN hours: 0.53. Weekend total: 2.80. Nursing staff turnover: 38%.
In the downloaded CMS dataset: 39 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-04-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2025-06-03 |
| 2025-04-24 | Have enough backup water supply for essential areas of the nursing home. | F | Health | corrected 2025-06-03 |
| 2025-04-24 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2025-06-03 |
| 2025-04-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-06-03 |
| 2025-04-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | Health | corrected 2025-06-03 |
| 2025-04-24 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2025-06-03 |
| 2025-04-24 | Assess the resident when there is a significant change in condition | D | Health | corrected 2025-06-03 |
| 2025-04-24 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-06-03 |
| 2025-04-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-06-03 |
| 2025-04-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2025-06-03 |
| 2025-04-24 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-06-03 |
No federal fines or payment denials in this downloaded dataset.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| AMERICAN HEALTHCARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 06/01/2019 |
| HOPKINS, WILLIAM | Corporate Director | Individual | NOT APPLICABLE | since 06/01/2019 |
| DALTON, BRAD | Corporate Officer | Individual | NOT APPLICABLE | since 07/11/2024 |
| DALTON, ROBERT | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2019 |
| EAST, THOMAS | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2019 |
| AMERICAN HEALTHCARE LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/22/2018 |
| CHAMPNEY, CHRISTIAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/02/2024 |
| DALTON, BRAD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/11/2024 |
| DALTON, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/21/2014 |
| GALLANT, CASSANDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/11/2024 |
How to cite this page: CareRecords, “South Roanoke Nursing and Rehabilitation — compliance, penalty and ownership record” (CCN 495002), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/south-roanoke-nursing-and-rehabilitation-roanoke-va/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495002. Corrections: data@carerecords.org.