Nursing homes › Virginia › Springtree Healthcare & Rehab Center
3433 Springtree Drive, Roanoke, VA 24012 · 5409812790 · 120 certified beds
Per CMS filings, this facility is affiliated with Lifeworks Rehab, a group operating 69 facilities in 5 states. Group record: average rating 2.0/5, 10 abuse citation icons, 8 facilities on the Special Focus list, $4,831,787 in federal fines. This facility rates above its group average (2.0/5).
Total nurse staffing: 3.68 (Virginia median: 3.45). RN hours: 0.38. Weekend total: 2.88. Nursing staff turnover: 48%.
All-time on record: 40 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-11 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-04-15 |
| 2026-03-11 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2026-04-15 |
| 2025-08-20 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | complaint | corrected 2025-09-19 |
| 2025-08-20 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-09-19 |
| 2024-05-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-06-18 |
| 2024-05-23 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | complaint | corrected 2024-06-18 |
| 2024-05-23 | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | D | Health | corrected 2024-06-18 |
| 2024-05-23 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Health | corrected 2024-06-18 |
| 2024-02-22 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-05-29 |
| 2024-02-22 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-05-29 |
| 2023-06-09 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Health | corrected 2023-08-15 |
| 2023-06-09 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | E | Health | corrected 2023-08-15 |
| 2023-06-09 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2023-08-15 |
| 2023-06-09 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Assess the resident when there is a significant change in condition | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Provide safe, appropriate pain management for a resident who requires such services. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Ensure that residents are free from significant medication errors. | D | Health | corrected 2023-08-15 |
| 2023-06-09 | Provide and implement an infection prevention and control program. | D | Health | corrected 2023-08-15 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| SPRINGTREE HOLDINGS I LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 05/28/2021 |
| AMERICA WEST LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHARLES 1994 & FAMILY LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHARLES 1994 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| CHARLES 1994 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARD 1998 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARD 1998 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| KSS 2000 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| ML 2000 FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| REDROCK WEST LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAUL 2012 FAMILY GRANTOR TRUST | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| SAUL 2012 LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 05/28/2021 |
| EDWARDS, ADAM | Corporate Officer | Individual | NOT APPLICABLE | since 05/14/2024 |
| RCZBM WEST MANAGER LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 05/28/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 495378. Corrections: data@carerecords.org.