Nursing homes › Maine › Springbrook Center
300 Spring St, Westbrook, ME 04092 · 2078561230 · 123 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.79 (Maine median: 4.17). RN hours: 1.24. Weekend total: 3.49. Nursing staff turnover: 34%.
All-time on record: 30 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-10-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-12-09 |
| 2025-10-28 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-12-09 |
| 2025-10-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-11-13 |
| 2025-07-31 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-09-11 |
| 2025-05-12 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2025-06-04 |
| 2024-07-19 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-09-02 |
| 2024-07-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2024-10-10 |
| 2024-07-19 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2024-09-02 |
| 2024-07-19 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-10-10 |
| 2024-07-19 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Health | corrected 2024-10-10 |
| 2024-07-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-02 |
| 2024-07-19 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Health | corrected 2024-09-02 |
| 2024-07-19 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-09-02 |
| 2024-07-19 | Provide or obtain dental services for each resident. | D | Health | corrected 2024-09-02 |
| 2024-07-19 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-09-02 |
| 2024-07-19 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Health | corrected 2024-10-10 |
| 2024-04-25 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2024-05-28 |
| 2024-02-28 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | complaint | corrected 2024-04-01 |
| 2024-02-28 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-04-01 |
| 2024-01-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-02-16 |
| 2023-12-06 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-01-17 |
| 2023-12-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | complaint | corrected 2024-01-17 |
| 2023-11-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2024-01-17 |
| 2023-04-27 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Health | corrected 2023-06-07 |
| 2023-04-27 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2023-06-07 |
| 2023-04-27 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-06-07 |
| 2023-04-27 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-06-07 |
| 2023-04-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2023-06-07 |
| 2023-04-27 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2023-06-07 |
| Date | Type | Amount |
|---|---|---|
| 2025-10-28 | Fine | $9,110 |
| 2025-10-28 | Payment Denial | 19 days payment denial |
| 2025-05-12 | Fine | $8,278 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GENESIS HEALTHCARE OF MAINE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 10/02/2012 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 03/02/2015 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MORRIS, DIANE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 12/23/2023 |
| POLISNER, DAVID | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/09/2022 |
| SAUCIER, EMILY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 205068. Corrections: data@carerecords.org.