Nursing homes › California › St Francis Healthcare Center
718 Bartlett Ave, Hayward, CA 94541 · 5107853630 · 62 certified beds
Per CMS filings, this facility is affiliated with Pacs Group, a group operating 281 facilities in 16 states. Group record: average rating 2.8/5, 26 abuse citation icons, 13 facilities on the Special Focus list, $8,841,332 in federal fines. This facility rates above its group average (2.8/5).
Total nurse staffing: 4.28 (California median: 4.24). RN hours: 0.90. Weekend total: 3.74. Nursing staff turnover: 53%.
All-time on record: 21 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Health | corrected 2026-05-10 |
| 2026-04-10 | Respond appropriately to all alleged violations. | E | Health | corrected 2026-05-10 |
| 2026-04-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2026-05-10 |
| 2026-04-10 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2026-05-10 |
| 2026-04-10 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-05-10 |
| 2026-04-10 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-05-10 |
| 2026-04-10 | Provide and implement an infection prevention and control program. | E | Health | corrected 2026-05-10 |
| 2026-04-10 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2026-05-10 |
| 2026-04-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2026-05-10 |
| 2026-04-10 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Health | corrected 2026-05-10 |
| 2026-04-10 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Health | corrected 2026-05-10 |
| 2026-04-10 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-05-10 |
| 2026-04-10 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2026-05-10 |
| 2025-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-08-06 |
| 2025-07-24 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-08-06 |
| 2025-07-24 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-08-06 |
| 2025-07-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-08-06 |
| 2024-08-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-07 |
| 2024-03-22 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2024-05-02 |
| 2024-03-22 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | D | Health | corrected 2024-05-02 |
| 2024-03-18 | Prepare residents for a safe transfer or discharge from the nursing home. | D | complaint | corrected 2024-04-18 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PROVIDENCE GROUP INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 02/26/2019 |
| APT, FREDERICK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HANCOCK, MARK | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| JERGENSEN, JOSHUA | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| MITCHELL, JOHN | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| HADLEY, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2020 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 555418. Corrections: data@carerecords.org.