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Nursing homes › New York › Utica › The Grand Rehabilitation and Nursing at Utica

The Grand Rehabilitation and Nursing at Utica

1657 Sunset Ave, Utica, NY 13502 · (315) 797-7392 · 220 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★☆☆ 3/5
Quality measures★★☆☆☆ 2/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.

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Same-type reference in NY

CMS overall star rating: this provider 1/5; median among 590 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to The Grand Rehabilitation and Nursing at Utica

  • CMS lists SFF Candidate. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 25.8%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at THE GRAND HEALTHCARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with The Grand Healthcare, a group operating 16 facilities in 1 state. Group record: average rating 1.8/5, 1 abuse citation icon, 3 facilities on the Special Focus list, $525,091 in federal fines. This facility rates below its group average (1.8/5).

See all 16 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.18 (New York median: 3.49). RN hours: 0.34. Weekend total: 2.74. Nursing staff turnover: 26%.

Inspection deficiencies

In the downloaded CMS dataset: 51 deficiency citations, including 3 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-06-05Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Lcomplaintcorrected 2025-09-03
2025-06-05Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2025-09-03
2025-06-05Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Ecomplaintcorrected 2025-07-30
2025-06-05Administer the facility in a manner that enables it to use its resources effectively and efficiently. EHealthcorrected 2025-09-03
2025-06-05Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2025-07-30
2025-06-05Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2025-07-30
2025-06-05Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Dcomplaintcorrected 2025-07-30
2025-06-05Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2025-07-30
2025-06-05Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2025-07-30
2025-06-05Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2025-07-30
2025-06-05Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2025-07-30
2025-06-05Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-07-30
2025-06-05Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2025-07-30
2025-06-05Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2025-07-30
2025-06-05Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2025-07-30
2025-06-05Provide and implement an infection prevention and control program. DHealthcorrected 2025-07-30
2024-07-01Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2024-09-24
2024-02-01Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Fcomplaintcorrected 2024-03-29
2024-02-01Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Ecomplaintcorrected 2024-04-26
2024-02-01Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Ecomplaintcorrected 2024-04-26
2024-02-01Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Ecomplaintcorrected 2024-04-26
2024-02-01Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. EHealthcorrected 2024-03-29
2024-02-01Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Ecomplaintcorrected 2024-03-29
2024-02-01Provide and implement an infection prevention and control program. EHealthcorrected 2024-03-29
2024-02-01Make sure that a working call system is available in each resident's bathroom and bathing area. EHealthcorrected 2024-05-01
2024-02-01Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2024-03-29
2024-02-01Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. DHealthcorrected 2024-03-29
2024-02-01Respond appropriately to all alleged violations. Dcomplaintcorrected 2024-03-29
2024-02-01Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-03-29
2024-02-01Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2024-03-29
2024-02-01Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2024-03-29
2024-02-01Provide enough food/fluids to maintain a resident's health. Dcomplaintcorrected 2024-03-29
2024-02-01Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2024-03-29
2024-02-01Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2024-03-29
2024-02-01Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. DHealthcorrected 2024-03-29
2024-02-01Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Dcomplaintcorrected 2024-03-29
2024-02-01Administer the facility in a manner that enables it to use its resources effectively and efficiently. DHealthcorrected 2024-04-26
2024-02-01Keep all essential equipment working safely. DHealthcorrected 2024-03-29
2023-08-21Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2023-09-29

Federal penalties

DateTypeAmount
2025-06-05Fine$110,801
2024-07-01Fine$21,958

Ownership & control records (CMS filings)

NameRoleType%Since
HERITAGE ACQUISITION HOLDINGS LLC5% Or Greater Direct Ownership InterestOrganization95%since 02/15/2019
STRAUSS, JEREMY5% Or Greater Indirect Ownership InterestIndividual90%since 02/15/2019
STRAUSS, MERYL5% Or Greater Indirect Ownership InterestIndividual5%since 02/15/2019
ROGERS, ERICCorporate OfficerIndividualNOT APPLICABLEsince 02/15/2019
STRAUSS, JEREMYCorporate OfficerIndividualNOT APPLICABLEsince 02/15/2019
ROGERS, ERICOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/15/2019
STRAUSS, JEREMYOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/15/2019

Compare nearby (Oneida County)

How to cite this page: CareRecords, “The Grand Rehabilitation and Nursing at Utica — compliance, penalty and ownership record” (CCN 335600), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/the-grand-rehabilitation-and-nursing-at-utica-utica-ny/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 335600. Corrections: data@carerecords.org.