Nursing homes › Texas › The Mildred & Shirley L. Garrison Geriatric Educat
3710 4Th St, Lubbock, TX 79415 · 8067634455 · 120 certified beds
Per CMS filings, this facility is affiliated with The Ensign Group, a group operating 346 facilities in 17 states. Group record: average rating 3.2/5, 33 abuse citation icons, 9 facilities on the Special Focus list, $7,179,329 in federal fines. This facility rates below its group average (3.2/5).
Total nurse staffing: 3.00 (Texas median: 3.27). RN hours: 0.26. Weekend total: 2.66. Nursing staff turnover: 54%.
All-time on record: 42 deficiency citations, including 5 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-04 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Health | corrected 2026-06-17 |
| 2026-06-04 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2026-06-17 |
| 2026-06-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2026-06-17 |
| 2026-06-04 | Dispose of garbage and refuse properly. | E | Health | corrected 2026-06-17 |
| 2026-06-04 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2026-06-17 |
| 2026-06-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2026-06-17 |
| 2026-03-01 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | complaint | corrected 2026-03-02 |
| 2026-03-01 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2026-03-02 |
| 2026-02-23 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-02-24 |
| 2025-08-22 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2025-08-23 |
| 2025-08-22 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-08-23 |
| 2025-08-22 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J | complaint | corrected 2025-08-23 |
| 2025-06-03 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2025-06-16 |
| 2025-05-06 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2025-06-06 |
| 2025-05-06 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | E | Health | corrected 2025-06-06 |
| 2025-05-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-06-06 |
| 2025-05-06 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-06 |
| 2025-05-06 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2025-06-06 |
| 2025-05-06 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-06-06 |
| 2025-05-06 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2025-06-06 |
| 2025-05-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-06-06 |
| 2025-05-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-06-06 |
| 2025-05-06 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Health | corrected 2025-06-06 |
| 2024-12-18 | Keep residents' personal and medical records private and confidential. | E | complaint | corrected 2025-01-31 |
| 2024-12-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-01-31 |
| 2024-12-18 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | complaint | corrected 2025-01-31 |
| 2024-09-12 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-09-30 |
| 2024-08-29 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-09-30 |
| 2024-08-29 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | complaint | corrected 2024-09-30 |
| 2024-06-14 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-04-26 |
| 2024-05-03 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2024-05-31 |
| 2024-05-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-05-31 |
| 2024-03-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-04-28 |
| 2024-03-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-04-28 |
| 2024-03-28 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2024-04-28 |
| 2024-03-28 | Provide and implement an infection prevention and control program. | E | Health | corrected 2024-04-28 |
| 2024-03-28 | Keep residents' personal and medical records private and confidential. | D | Health | corrected 2024-04-28 |
| 2024-03-28 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-04-28 |
| 2024-03-28 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Health | corrected 2024-04-28 |
| 2023-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2023-11-10 |
| Date | Type | Amount |
|---|---|---|
| 2026-02-23 | Fine | $18,125 |
| 2025-08-22 | Fine | $15,167 |
| 2023-07-27 | Fine | $3,728 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BOOKER HOSPITAL DISTRICT | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/2015 |
| MCPHERSON, MICHAEL | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 01/29/2018 |
| MEWBORN, MATTHEW | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2017 |
| BURNAM, SOON | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2017 |
| HOOVER, SHAWN | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2017 |
| KEETCH, CHAD | Corporate Officer | Individual | NOT APPLICABLE | since 03/01/2011 |
| HUB CITY HEALTHCARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2017 |
| MCPHERSON, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/29/2018 |
| MEWBORN, MATTHEW | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2017 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675925. Corrections: data@carerecords.org.