Nursing homes › Mississippi › The Pillars of Biloxi
2279 Atkinson Road, Biloxi, MS 39531 · 2283881805 · 180 certified beds
Per CMS filings, this facility is affiliated with Community Eldercare Services, a group operating 17 facilities in 2 states. Group record: average rating 1.9/5, 3 abuse citation icons, 1 facilities on the Special Focus list, $755,040 in federal fines. This facility rates below its group average (1.9/5).
Total nurse staffing: 3.46 (Mississippi median: 4.01). RN hours: 0.46. Weekend total: 3.16. Nursing staff turnover: 57%.
All-time on record: 42 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2026-03-24 |
| 2026-02-24 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2026-03-24 |
| 2025-08-21 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-09-22 |
| 2025-08-21 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-09-22 |
| 2025-08-21 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-09-22 |
| 2025-08-21 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Health | corrected 2025-09-22 |
| 2025-08-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Health | corrected 2025-09-22 |
| 2025-08-21 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | complaint | corrected 2025-09-22 |
| 2025-08-21 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2025-09-22 |
| 2025-08-21 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Health | corrected 2025-09-22 |
| 2025-04-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-03-24 |
| 2025-03-21 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2025-02-14 |
| 2025-03-21 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2025-02-14 |
| 2024-08-14 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | J | complaint | corrected 2024-08-09 |
| 2024-08-14 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-08-09 |
| 2024-04-04 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-05-01 |
| 2024-04-04 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-05-01 |
| 2024-04-04 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2024-05-01 |
| 2024-04-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-05-01 |
| 2024-04-04 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | complaint | corrected 2024-05-01 |
| 2024-04-04 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | D | Health | corrected 2024-05-01 |
| 2024-04-04 | Post nurse staffing information every day. | B | Health | corrected 2024-05-01 |
| 2024-04-04 | Respond appropriately to all alleged violations. | D | complaint | corrected 2024-05-01 |
| Date | Type | Amount |
|---|---|---|
| 2025-04-03 | Fine | $22,320 |
| 2025-03-21 | Fine | $8,607 |
| 2025-03-21 | Fine | $8,608 |
| 2024-08-14 | Fine | $8,157 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| WRIGHT, DOUGLAS | 5% Or Greater Direct Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 04/01/2000 |
| COMMUNITY ELDERCARE SERVICES, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/2000 |
| AULTMAN, LANA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/15/2025 |
| HOOVER, RICK | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/06/2023 |
| WRIGHT, DOUGLAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/24/2000 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 255093. Corrections: data@carerecords.org.