Ownership group

Per CMS filings, this facility is affiliated with Lutheran Services Carolinas, a group operating 9 facilities in 1 states. Group record: average rating 4.2/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $150,545 in federal fines. This facility rates above its group average (4.2/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 4.57 (North Carolina median: 3.53). RN hours: 0.96. Weekend total: 4.08. Nursing staff turnover: 40%.

Inspection deficiencies

All-time on record: 5 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey date	Deficiency	Sev.	Type	Status
2026-06-18	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	D	Health	Deficient, Provider has no plan of correction
2025-03-27	Ensure each resident receives an accurate assessment.	D	Health	corrected 2025-04-16
2025-03-27	Ensure medication error rates are not 5 percent or greater.	D	Health	corrected 2025-04-17
2025-03-27	Provide and implement an infection prevention and control program.	D	Health	corrected 2025-04-16
2023-11-29	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	D	complaint	corrected 2023-08-21

Federal penalties

No federal fines or payment denials on record.

Ownership & control records (CMS filings)

Name	Role	Type	%	Since
GOINS, TED	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 10/01/2004
HERMAN, RICHARD	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 06/01/2021
NELSON, DOUGLAS	Managing Control - Governing Body	Individual	NOT APPLICABLE	since 09/21/2022
SMITH, KESHA	Corporate Director	Individual	NOT APPLICABLE	since 09/08/2023
MADDRY, KAREN	Corporate Officer	Individual	NOT APPLICABLE	since 10/01/2012
NICKERSON, KIRBY	Corporate Officer	Individual	NOT APPLICABLE	since 10/01/2012
LSA MANAGEMENT, INC.	Operational/Managerial Control	Organization	NOT APPLICABLE	since 11/04/2004
LUTHERAN HOME HICKORY WEST PROPERTY, INC.	Operational/Managerial Control	Organization	NOT APPLICABLE	since 04/05/1988
CORDER, JOHN	Operational/Managerial Control	Individual	NOT APPLICABLE	since 10/01/2012
GOINS, TED	Operational/Managerial Control	Individual	NOT APPLICABLE	since 10/01/2004
HUFFMAN, HANNAH	Operational/Managerial Control	Individual	NOT APPLICABLE	since 10/28/2018
SMITH, KESHA	Operational/Managerial Control	Individual	NOT APPLICABLE	since 10/01/2004

Compare nearby (Catawba County)

Trinity Village Hickory ★★★★★ 5/5
Abernathy Laurels Newton ★★★★★ 5/5
Conover Nursing and Rehabilitation Center Conover ★★★★★ 5/5
The Greens at Viewmont Hickory ★★☆☆☆ 2/5
The Greens at Hickory Hickory ★★☆☆☆ 2/5

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345106. Corrections: data@carerecords.org.