Nursing homes › North Carolina › Trinity Village
1265 21 Street Ne, Hickory, NC 28601 · 8283282006 · 104 certified beds
Per CMS filings, this facility is affiliated with Lutheran Services Carolinas, a group operating 9 facilities in 1 states. Group record: average rating 4.2/5, 1 abuse citation icons, 0 facilities on the Special Focus list, $150,545 in federal fines. This facility rates above its group average (4.2/5).
Total nurse staffing: 6.50 (North Carolina median: 3.53). RN hours: 1.12. Weekend total: 5.86. Nursing staff turnover: 28%.
All-time on record: 5 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-11 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2026-04-01 |
| 2026-03-11 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-04-03 |
| 2026-03-11 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-04-01 |
| 2024-04-23 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2024-01-03 |
| 2024-04-23 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | complaint | corrected 2024-01-03 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-23 | Fine | $8,512 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GOINS, TED | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/01/2004 |
| HERMAN, RICHARD | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/01/2021 |
| MADDRY, KAREN | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/30/2007 |
| SMITH, KESHA | Corporate Director | Individual | NOT APPLICABLE | since 10/01/2012 |
| MADDRY, KAREN | Corporate Officer | Individual | NOT APPLICABLE | since 04/30/2007 |
| NELSON, DOUGLAS | Corporate Officer | Individual | NOT APPLICABLE | since 09/01/2022 |
| NICKERSON, KIRBY | Corporate Officer | Individual | NOT APPLICABLE | since 10/01/2012 |
| LSA MANAGEMENT, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2004 |
| LUTHERAN HOME HICKORY WEST PROPERTY, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2004 |
| LUTHERAN SERVICES FOR THE AGING, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2004 |
| DESANTIS, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/03/1995 |
| GOINS, TED | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2004 |
| HENDREN, KENDRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2024 |
| NELSON, DOUGLAS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/01/2022 |
| NICKERSON, KIRBY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2012 |
| SMITH, KESHA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2012 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345152. Corrections: data@carerecords.org.