Nursing homes › North Carolina › University Place Nursing and Rehabilitation Center
9200 Glenwater Drive, Charlotte, NC 28262 · 7045490807 · 207 certified beds
Per CMS filings, this facility is affiliated with Principle Long Term Care, a group operating 44 facilities in 3 states. Group record: average rating 3.0/5, 4 abuse citation icons, 0 facilities on the Special Focus list, $1,046,757 in federal fines. This facility rates below its group average (3.0/5).
Total nurse staffing: 3.60 (North Carolina median: 3.53). RN hours: 0.42. Weekend total: 3.26. Nursing staff turnover: 59%.
All-time on record: 35 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-07-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-08-21 |
| 2025-07-24 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Health | corrected 2025-07-18 |
| 2025-07-24 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-08-21 |
| 2025-07-24 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-08-21 |
| 2025-07-24 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Health | corrected 2025-08-21 |
| 2024-10-15 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2024-09-20 |
| 2024-10-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2024-11-09 |
| 2024-08-27 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-08-05 |
| 2024-08-27 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | complaint | corrected 2024-08-30 |
| 2024-08-27 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | B | complaint | corrected 2024-08-30 |
| 2024-07-09 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-08-27 |
| 2024-05-30 | Allow residents to self-administer drugs if determined clinically appropriate. | D | complaint | corrected 2024-07-09 |
| 2024-05-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-07-09 |
| 2024-03-13 | Provide activities to meet all resident's needs. | H | complaint | corrected 2024-05-30 |
| 2024-03-13 | Ensure each resident receives an accurate assessment. | E | Health | corrected 2024-05-30 |
| 2024-03-13 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2024-05-30 |
| 2024-03-13 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2024-05-30 |
| 2024-03-13 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-05-30 |
| 2024-03-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-30 |
| 2024-03-13 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | E | Health | corrected 2024-05-30 |
| 2024-03-13 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2024-05-30 |
| 2024-03-13 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | complaint | corrected 2024-05-30 |
| 2024-03-13 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2024-05-30 |
| 2024-03-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2024-05-30 |
| 2024-03-13 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2024-05-30 |
| 2024-03-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-07-09 |
| 2024-03-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-05-30 |
| 2024-03-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-05-30 |
| 2024-03-13 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2024-05-30 |
| Date | Type | Amount |
|---|---|---|
| 2024-10-15 | Fine | $9,318 |
| 2024-03-13 | Fine | $267,083 |
| 2024-03-13 | Payment Denial | 148 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| BOICE, GALE | Corporate Officer | Individual | NOT APPLICABLE | since 03/05/2018 |
| JOHNSON, DIANNE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2011 |
| PRINCIPLE LONG TERM CARE, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/2011 |
| FAIRMAN, SHAWNNA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/17/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 345142. Corrections: data@carerecords.org.