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Valley View Healthcare Center

333 W Mishawaka Rd, Elkhart, IN 46517 · 5742931550 · 94 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★☆☆☆ 2/5
Quality measures★★★★☆ 4/5

Ownership group

Per CMS filings, this facility is affiliated with Communicare Health, a group operating 120 facilities in 6 states. Group record: average rating 3.0/5, 15 abuse citation icons, 5 facilities on the Special Focus list, $4,999,015 in federal fines. This facility rates below its group average (3.0/5).

See all 120 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.32 (Indiana median: 3.55). RN hours: 0.50. Weekend total: 3.07. Nursing staff turnover: 59%.

Inspection deficiencies

All-time on record: 47 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-02-09Provide appropriate treatment and care according to orders, resident’s preferences and goals. Jcomplaintcorrected 2026-02-19
2026-02-09Provide timely, quality laboratory services/tests to meet the needs of residents. Gcomplaintcorrected 2026-02-19
2025-05-21Provide care by qualified persons according to each resident's written plan of care. Dcomplaintcorrected 2025-06-16
2025-03-28Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2025-04-28
2025-03-28Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Ecomplaintcorrected 2025-04-28
2025-03-28Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Ecomplaintcorrected 2025-04-28
2025-03-28Provide for the safe, appropriate administration of IV fluids for a resident when needed. Ecomplaintcorrected 2025-04-28
2025-03-28Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2025-04-28
2025-03-28Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Ecomplaintcorrected 2025-04-28
2025-03-28Provide and implement an infection prevention and control program. Ecomplaintcorrected 2025-04-28
2025-03-28Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2025-04-28
2025-03-28Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2025-04-28
2025-01-29Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-02-21
2025-01-29Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-02-21
2025-01-29Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-02-21
2025-01-29Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-02-21
2024-04-24Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Fcomplaintcorrected 2024-05-15
2024-04-24Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Ecomplaintcorrected 2024-05-15
2024-04-24Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-05-15
2024-04-24Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Ecomplaintcorrected 2024-05-15
2024-04-24Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. DHealthcorrected 2024-05-15
2024-04-24Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2024-05-15
2024-04-24Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-05-15
2024-04-24Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2024-05-15
2024-04-24Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. DHealthcorrected 2024-05-15
2023-11-01Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2023-11-23
2023-03-14Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2023-04-06
2023-03-14Ensure residents have reasonable access to and privacy in their use of communication methods. EHealthcorrected 2023-04-06
2023-03-14Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2023-04-06
2023-03-14Provide care and assistance to perform activities of daily living for any resident who is unable. EHealthcorrected 2023-04-06
2023-03-14Ensure medication error rates are not 5 percent or greater. EHealthcorrected 2023-04-06
2023-03-14Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2023-04-06
2023-03-14Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. EHealthcorrected 2023-04-06
2023-03-14Provide and implement an infection prevention and control program. EHealthcorrected 2023-04-06
2023-03-14Keep residents' personal and medical records private and confidential. DHealthcorrected 2023-04-06
2023-03-14Assess the resident when there is a significant change in condition DHealthcorrected 2023-04-06
2023-03-14Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-04-06
2023-03-14Plan the resident's discharge to meet the resident's goals and needs. DHealthcorrected 2023-04-06
2023-03-14Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2023-04-06
2023-03-14Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. DHealthcorrected 2023-04-06

Federal penalties

DateTypeAmount
2026-02-09Fine$284,560

Ownership & control records (CMS filings)

NameRoleType%Since
HANCOCK REGIONAL HOSPITAL5% Or Greater Direct Ownership InterestOrganization100%since 01/01/2014
BOND, MARIAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 07/01/2021
CLARK, TIMOTHYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/01/2015
DAUGHERTY, JOSHUAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2020
FELKER, DEANManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/01/2015
JOYNER, SARAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2022
WILLARD, LACEYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 07/01/2022
WILSON, ROYManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/01/2015
BOND, MARIACorporate DirectorIndividualNOT APPLICABLEsince 07/01/2021
CLARK, TIMOTHYCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2014
DAUGHERTY, JOSHUACorporate DirectorIndividualNOT APPLICABLEsince 01/01/2020
FELKER, DEANCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2014
JOYNER, SARACorporate DirectorIndividualNOT APPLICABLEsince 01/01/2022
WILSON, ROYCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2014
LONG, STEVENCorporate OfficerIndividualNOT APPLICABLEsince 11/14/2018
MISHAWAKA MGT CO LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 09/01/2017
LONG, STEVENOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/14/2018
ODENTHAL, RICHARDOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/01/2017
SHIRLEY, OLIVIAOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/06/2023
SIDDIQI, ISRAROperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024

Compare nearby (Elkhart County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 155496. Corrections: data@carerecords.org.