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Nursing homesMassachusetts › Vantage at West Springfield LLC

Vantage at West Springfield LLC

42 Prospect Avenue, West Springfield, MA 01089 · 4137333151 · 168 certified beds

Overall★★★☆☆ 3/5
Health inspections★★★☆☆ 3/5
Staffing★★☆☆☆ 2/5
Quality measures★★☆☆☆ 2/5

Ownership group

Per CMS filings, this facility is affiliated with Vantage Care, a group operating 9 facilities in 1 states. Group record: average rating 2.1/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $132,879 in federal fines. This facility rates above its group average (2.1/5).

See all 9 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 3.54 (Massachusetts median: 3.71). RN hours: 0.50. Weekend total: 3.30. Nursing staff turnover: 53%.

Inspection deficiencies

All-time on record: 32 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-12-11Assess the resident when there is a significant change in condition DHealthcorrected 2026-01-19
2025-12-11Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-01-19
2025-12-11Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2026-01-19
2025-12-11Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-01-19
2025-12-11Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-01-19
2025-12-11Provide and implement an infection prevention and control program. DHealthcorrected 2026-01-19
2024-10-15Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2024-11-19
2024-08-06Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2024-09-14
2024-08-06Provide and implement an infection prevention and control program. EHealthcorrected 2024-09-14
2024-08-06Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2024-09-14
2024-08-06Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2024-09-14
2024-08-06Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2024-09-14
2024-08-06Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. DHealthcorrected 2024-09-14
2024-08-06Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. DHealthcorrected 2024-09-14
2024-08-06Ensure each resident receives an accurate assessment. BHealthcorrected 2024-09-14
2023-12-06Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2024-01-19
2023-12-06Develop and implement policies and procedures to prevent abuse, neglect, and theft. Dcomplaintcorrected 2024-01-19
2023-12-06Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-01-19
2023-12-06Provide for the safe, appropriate administration of IV fluids for a resident when needed. Dcomplaintcorrected 2024-01-19
2023-12-06Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2024-01-19
2023-12-06Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-01-19
2023-10-12Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Gcomplaintcorrected 2023-10-10
2023-10-12Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2023-10-10
2023-05-31Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. EHealthcorrected 2023-07-07
2023-05-31Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2023-07-07
2023-05-31Assess the resident when there is a significant change in condition DHealthcorrected 2023-07-07
2023-05-31Plan the resident's discharge to meet the resident's goals and needs. DHealthcorrected 2023-07-07
2023-05-31Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2023-07-07
2023-05-31Provide appropriate foot care. DHealthcorrected 2023-07-07
2023-05-31Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2023-07-07
2023-05-31Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. DHealthcorrected 2023-07-07
2023-05-31Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2023-07-07

Federal penalties

DateTypeAmount
2023-10-12Fine$13,748

Ownership & control records (CMS filings)

No detailed ownership records on file.

Compare nearby (Hampden County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225262. Corrections: data@carerecords.org.