Nursing homes › Louisiana › Shreveport › Village Health Care at the Glen
403 E. Flournoy Lucas, Shreveport, LA 71115 · (318) 213-3500 · 126 certified beds
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Open your comparisonCMS overall star rating: this provider 1/5; median among 264 providers with a published value in the same state and provider category: 2/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 4.19 (Louisiana median: 3.62). RN hours: 0.23. Weekend total: 3.97. Nursing staff turnover: 34%.
In the downloaded CMS dataset: 26 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-06-24 | Provide enough food/fluids to maintain a resident's health. | E | complaint | corrected 2026-08-05 |
| 2026-06-24 | Provide safe and appropriate respiratory care for a resident when needed. | E | complaint | corrected 2026-07-28 |
| 2026-06-24 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | complaint | corrected 2026-07-28 |
| 2026-03-16 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | complaint | corrected 2026-01-22 |
| 2026-03-16 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2026-04-24 |
| 2026-03-16 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2026-04-24 |
| 2025-05-15 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | Health | corrected 2025-06-23 |
| 2025-05-15 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Health | corrected 2025-06-23 |
| 2025-05-15 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Health | corrected 2025-06-23 |
| 2025-05-15 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2025-06-03 |
| 2025-05-15 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2025-06-23 |
| 2025-05-15 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-06-23 |
| 2025-05-15 | Keep all essential equipment working safely. | E | Health | corrected 2025-06-23 |
| 2025-05-15 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-06-23 |
| 2025-02-12 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-03-27 |
| 2024-09-04 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | complaint | corrected 2024-10-04 |
| 2024-09-04 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-10-04 |
| 2024-08-06 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | complaint | corrected 2024-09-19 |
| 2024-06-24 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | complaint | corrected 2024-08-02 |
| 2024-05-08 | Provide safe, appropriate pain management for a resident who requires such services. | E | complaint | corrected 2024-06-13 |
| 2024-04-11 | Assess the resident when there is a significant change in condition | E | Health | corrected 2024-05-24 |
| 2024-04-11 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Health | corrected 2024-05-24 |
| 2024-04-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-05-24 |
| 2023-12-19 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2024-01-31 |
| 2023-05-10 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Health | corrected 2023-06-23 |
| 2023-05-10 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Health | corrected 2023-06-23 |
| Date | Type | Amount |
|---|---|---|
| 2026-03-16 | Fine | $12,735 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THE GLEN RETIREMENT SYSTEM | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/01/1966 |
| BOLTON, MICHAEL | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2024 |
| DOCKENDORF, NOREEN | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2024 |
| FULLER, JEANNE | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2021 |
| MCGOWEN, CHERYL | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2022 |
| RICE, BARBARA | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2024 |
| SIMMONS, MARLA | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2018 |
| TERRY, BARBARA | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2010 |
| WASHINGTON, ALLISON | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2020 |
| WESTMORELAND, MARTI | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2014 |
| WILLIAMS, CYNTHIA | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2024 |
| WILLIAMS, JOANN | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2023 |
| BURNS, DEE | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2024 |
| WILLIAMS, DEBRA | Corporate Officer | Individual | NOT APPLICABLE | since 08/18/2015 |
| THE GLEN RETIREMENT SYSTEM | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/01/1966 |
| BURNS, DEE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2024 |
| WILLIAMS, DEBRA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/18/2015 |
How to cite this page: CareRecords, “Village Health Care at the Glen — compliance, penalty and ownership record” (CCN 195533), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/village-health-care-at-the-glen-shreveport-la/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 195533. Corrections: data@carerecords.org.